• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Giving support to sales executives
• Selling the company’s products and services
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
ppJagahonline is a product of Hundred Alpha Pvt. Ltd. Hundred Alpha Pvt. Ltd. is a joint venture between Hatch Techs Pvt. Ltd., a Dubai based company and E-Creatorz, a leading software house in Pakistan. The company is providing a cloud based solution by the name of "Hundred Alpha" to bridge the gap and promote the use of advancement in technology in the real estate industry. The platform provides a turn key solution for property management, property listing, scheduling, book keeping and advertising for the real estate industry stakeholders./p/p