GENERAL STATEMENT OF DUTIES:
Assist the Manager IT as needed in providing service to employees and systems management.
SUPERVISION RECEIVED:
Works under the supervision of the Manager IT .
ESSENTIAL DUTIES:
• Assist with network and security management
• Assist with data storage architecture
• Assist with systems development
• Provide user level technical support for end users,computers, printers, etc.
• Provide user level training on daily applications used, including, but not limited to:
MS Word, MS Excel, MS Outlook, MS Publisher, Adobe Acrobat, and other basic Computer related skills.
• Assist with end user system updates and monitoring. Including:
Patch management, spyware removal and testing, virus checking, ensuring backup of data files, etc.
• Assist with user management
• Monitor printers, copiers, and fax machines to make sure they are working properly and getting regular maintenance.
• Provide High degree of professionalism and end user satisfaction and work well with others.
OTHER RELATED DUTIES:
• Assist with technical documentation of systems and processes
• Assist with the creation and documentation of IT systems and networks.
• Assist with the creation and documentation of technical knowledge base for common issues experienced by end-users.
• Perform other duties as needed.
DESIRABLE (not required) KNOWLEDGE, SKILLS, AND ABILITIES:
• Experience with Microsoft products like MS Exchange Server, MS Active Directory, Server platforms. Linux Firewall and Proxy Server, etc
• Comprehend and apply technical information, and present technical information to the general public in a non-‐technical manner.
• Deal effectively and tactfully with upset end-users.
• Apple product knowledge (Mac OSX, iPad, iPhone)
• Good troubleshooting skills using logic and common sense.
Jarrar Facility (Private) Limited (Formerly Athar & Corporation Private Limited) is established in 2018 which was primarily working as an AOP in the name of Athar & Co. since 2008. Jarrar Facility Management (Private) Limited started as a humble partnership concerned with primary goal to assist banks and other leasing institution in their recovery drive. Being confidential associates with the banks, Jarrar Facility Management (Private) Limited introduced novel and remarkable techniques, under the purview and guidance of law governing banks as well as other companies. All this was possible because of Almighty Allah’s blessing and our utmost commitment towards our clients and passion to save our clients assets, name, resources and finances. We are pleased to report that big name of Banks, Financial/Non-Financial, Investment, and Educational Institutions existing in our list of satisfied customers.