As one of the top employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle and continuous learning and development.
 
Our team & you
 
To continue and change the lives of our 55 million customers. We’re a world-class organization and have assembled the right team to begin scaling aggressively. This is an opportunity for someone who wants to be part of something big and transformative, someone who will play a critical role in driving our success.
 
What the first 30-60-90 days in the job will look like?
-Within 30 days you will:
Attend and graduate from our company-wide on boarding process along with detailed orientation program where you will learn Jazz’s values, business, and products. Meet with the People & Organization team to understand the strategy of the function in line with Organization strategy and company road map. Have meetings, with members of sales and technology other relevant teams to understand how each function at Jazz contributes to the overall success. Understand the function and processes of Regional Operations department within Technical, role and responsibilities of team within organization.
 
-Within 60 days, you will:
Introduction to Jazz Access Network, mainly GSM/WCDMA/4G-LTE Network Architecture, Nodes, Application, Protocol, Fueling handling of FLM and security Interfaces. Develop concrete understanding of Jazz network with respect to operations and handling the all issues related to FLM/Vendors management and need to study the agreement with all vendors. Go through all the MOP & SOP of RAN operations. Collaborate with Internal People within Technical (Peer departments), stakeholders (Sales, Finance) and Vendor.
-Within 90 days to onwards you will:
Develop thorough competency on FLM and managing Security/fueling vendors. Would be able to perform O&M, Configuration Management, Fault Management, Performance Management, Network Audit, Health Checks, Vendor Management and Project Execution with great product knowledge. Continuously review and bring improvements to the Jazz Technology and Development framework and craft innovative solutions as per global best practices.
 
What we have done and what we will do with YOU
 
In the last one-year Jazz is a huge success story in terms of business transformation and digitalization, we were market leaders and we still are market leaders but with huge margins specially after successful merger of Jazz and Warid. Furthermore, we are moving ahead with latest technology/product deployment in the network.
 
 A bit about you:
 
We are looking for someone who has already worked for Access Operations with hands on experience with configuration management and troubleshooting management background, plus RF experience would be added advantage. We are also looking for someone who has excellent communication skills to be able to promote the department and technology portfolio with professionalism, maturity, and a balanced, holistic view of any competing viewpoints. Sahiwal Resident is a must requirement.
 
A bit about us:
The Network Department includes end to end technology Operations (Level-I) domain, mainly focused on new technologies deployment, network integrations (Mobilink ~ Warid consolidation), keeping network fault free and up to date. Furthermore, customer complaints (commercial & corporate) are being handled by this department. We are focused towards aligning learning and contribute to business effectively while aligning their behaviors to Jazz values. So idle candidate, should be one with RF experience as well.
The structure of the team you will join is:
16 member team (including the Manager) /4, Main tasks includes customer complaints handling (corporate & commercial), configuration management, troubleshooting, Vendor interaction and performance management for Level network operations.
 
Essential skills must have: 
Customer centricity approach to identify and fix network issues
Knowledge of GSM Architecture
RF optimization experience
BSS/TXN/Power troubleshooting’s skills
Analytical & Presentation Skills
Should not have any concerns working round the clock and if required on holidays (including public holidays) as an emergency resource.
Good in Coordination and Communications


Working at the VEON GROUP demands a high standard of business ethics and adherence to our legal obligations, our values and our Code of Conduct and supporting compliance policies and procedures. Our pioneering spirit is embodied in our values to be customer obsessed, entrepreneurial, innovative, collaborative, and truthful.  Being truthful requires us to act ethically, honestly, and with integrity.  By clicking on "Apply for this job", you confirm that you have read, understood and explicitly agree to the our Applicants Privacy Policy

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Jazz

ٹیلی کمیونیکشن/آئی ایس پی · More than 5000 ملازمین - سرگودھا

Jazz is Pakistan's leading telecom service provider, spearheading service excellence and product innovation in the country. With a subscriber base above 50 million and a legacy of more than 20 years, Jazz maintains market leadership through cutting-edge, integrated technology, the strongest brands and the largest portfolio of value added services in the industry. Housing a nation-wide network of contact centers and an unparalleled fibre optic backbone of more than 10,000 kilometers,

Jazz has already invested billions of dollars in the country to date. It also provides uninterrupted countrywide connectivity, unmatched customer services and international roaming in over 150 countries. As a responsible entity, the company passionately supports education, health and environmental initiatives and promotes sustainable business practices.

Jazz offers exclusive & personalized tariff plans that empower customers and cater to the communication needs of a diverse group of people, from individuals to businessmen to corporate and multinationals. Through its innovative services and products, Jazz is set to bring about a digital revolution that will enable and transform societies towards a more progressive Pakistan.

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