1. ہوم
  2. خدمتِ خریدار ومعاونتِ صارف
  3. On-Boarding Consultant
building

On-Boarding Consultant

JobLogic Unverified

لاہور ، پاکستان

درخواست بھیجیں

جنوری ۱۵, ۲۰۲۱ شائع ہوئی 150 نے دیکھا

Overview

  • Do you love to engage with customers? Are you willing to go the extra mile to provide truly great customer service? If so, an Onboarding Consultant with us could be the role you are looking for!
  • As an Onboarding Consultant, you will build upon your existing experience to offer excellent customer service, and work as part of the team to ensure the smooth running of our Customer Support Centre.

Job Responsibilities:

  • Provide professional end-user support via telephone, email or live web Chats 
  • Provide restorative or maintenance actions to resolve end-user problems
  • Responds to end-user problems based on standard procedures
  • Track incidents and calls, entering data into the database timely and accurately. 
  • English is the main requirement of this job

Essential Requirements

  • An excellent command of written and spoken English.
  • Minimum 1-3 years call Centre experience (UK, USA campaigns)
  • Candidates with above average English/US accent will be preferred 
  • Must enjoy talking to people (via phone), as this role is all about people!
  • A true professional with a positive attitude.
  • Able to work honestly and ethically.
  • Must be able to work in a fast past and dynamic work environment.
  • Very well organized and reliable.
  • A Team player.
  • An excellent communicator.
  • The ability to persuade and influence without being pushy or aggressive.
  • Excellent customer service skills.
  • Experience in Live chat tools like Intercom will be preferred.
  • Any prior experience or knowledge about marketing campaign tools like active campaign would be a plus
  • Any prior experience in presenting software product demos to clients would be an added advantage.

May Require International Travel:

  • It will be preferable for the candidate to possess a valid passport.
  • Willingness to travel to UK for training purposes.

Morning Shift- 1:00PM – 9:30PM

Mid Shift- 2:30PM – 11:00PM

Late shift- 4:30PM – 1:00AM

مہارتیں

IT Support Responsibilities Close Attention to Detail Fluency in Bengali

نوکری کی تفصیلات

صنعت:
انفارمیشن ٹیکنالوجی
شعبہِ افعال:
خدمتِ خریدار ومعاونتِ صارف
کل عہدے:
2 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
مستقل
نوکری کا مقام:
لاہور, پاکستان
جنس:
کوئی ترجیح نہیں
عمر:
18 - 45 سال
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
2 سال - 5 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۱۵, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۱۵, ۲۰۲۱

JobLogic

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - لاہور
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JobLogic

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