A. Purpose
· Producing high-quality documentation that is appropriate for its intended audience.
· Working with internal teams on product and documentation requirements.
· Writing easy-to-understand user interface text, online help and developer guides
B. Duties and Responsibilities
· Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
· Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
· Write easy-to-understand user interface text, online help and developer guides.
· Create tutorials to help end-users use a variety of applications.
· Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
· Create and maintain the information architecture.
C. Required Soft Skills
· Proven working experience in technical writing of software documentation
· Ability to deliver high quality documentation paying attention to detail
· Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
· Excellent written skills in English
· University degree in Computer Science, Engineering or equivalent preferred
· Writing technical blogs would be huge plus.
D. Required Technical Skills and Tools
· Strong working knowledge of Microsoft Office
· Basic familiarity with the SDLC and software development
· Acrobat
· Snag It
· Visio
Journey Technology