Core Purpose:
To be Responsible for managing customer implementations of clients software solutions. To project manage Client systems, ensuring a high level of communication and collaboration.
Hands on Experience on Agile Software Methodologies.
Quality Assurance:
Ensure that all necessary quality measures are in place to guarantee customer satisfaction. You will require the ability to lead projects, interact with clients and participate in client communication. To work closely with the team in managing systems queries, issues and support and liaise with Project manager on deadlines and expectations
Execute duties and assignments as directed by Project Manager
Administration Work with and liaise with Project Manager on deadlines between the business and technology team members with customer facing responsibility
Analyze requirements on a daily basis Onsite user support and handholding Propose, define and implement processes in accordance with Clients objectives
Resolve the issues and brief into development team and follow up Draw up development specs that are concise and accurate
Liaise with development team to ensure requirements and understanding on specifications are met Accountable for facilitation of quality assurance, testing and final release
Requirements
General:
Workflow, solution, specification and training documentation Manage Software installation and user machine setup.
Technical skills:
Strong technical skills Experience with project management methodologies Ability to develop project plans, schedules, work breakdown structures and to lead and coordinate projects Skill in organizing resources and establishing priorities
Writing/Communication Skills: Strong ability to communicate effectively, both orally and in writing.
Keystone incorporate custom technology services such as: Customized Web & Software Development, ERP Application Assistance, IOS/Android Application Development, Product Branding and Marketing, Custom VOIP Developments, Network Services, and Healthcare Solutions.