نومبر ۲۹, ۲۰۲۱ شائع ہوئی 3 نے دیکھا
• Provide customer support through inbound / outbound calls and emails for multiple clients.
• Handle customer concerns/complaints in a courteous and professional manner and within established guidelines and escalate as necessary.
• Demonstrate strong domain knowledge and communicate accurate information to the customers.
• Use ticketing system and other software to enter and maintain relevant data.
• Coordinate and follow up on customer inquiries with relevant stakeholders to timely close open tickets.
• Meet all performance metrics on regular basis.
• Maintain data confidentiality.
• Share reports on daily performance. We are looking for:
• Minimum Education: Intermediate
• Required Experience: Minimum 1 year relevant experience.
Skills:
• Excellent communication skills, both oral and written in English & Urdu.
• Strong customer orientation. • Good arithmetic and computing skills.
• Good analytical skills with an appetite for learning.
• Quality conscious with attention to details.
• Excellent interpersonal skills and confidence level to communicate with international/local customers and stakeholders.
• Ability to perform under stress.
• Familiar with the use of business applications for routine operations.
نوکری کی تفصیلات
Kross Kulture
pKross Kulture/p
آپ کو کس حوالے سے برتری حاصل ہے؟
ملتی جلتی نوکریاں
Ali Aziz
CEO
Shopistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
