یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Sales Manager - Call Center

We are looking for a Call Canter Manager to join our Company! As the Call Center Manager, you will be responsible for planning and implementing strategies and operations of our call center. We would prefer someone who has already worked in the travel industry. And have good experience managing inbound and outbound calls and team

Duties and responsibilities:

Manage the call center to achieve quantitative and qualitative objectives
Plan and implement the overall strategy
Track and measure productivity and compare to benchmarks
Offer solutions for improvement
Identify bottlenecks and suggest solutions
Manage and train other call center staff
Ensure employee satisfaction
Build relationships with staff and clients
Create a welcoming and motivating environment for employees
Oversee the call center altogether Call Center Manager requirements
Minimum of 06 years of management experience
University degree preferred
Experience in shared and dedicated environment
Proficient in MS Office for documentation
Customer-centric behavior
Strong people management and development skills
Ability to mentor, coach and motivate others
Strong communications and presentation skills
Excellent in spoken English

مہارتیں

Customer Satisfaction Management Export Management Customer Care Representation MarketAssessment Relations Management Spreadsheet Navigation

نوکری کی تفصیلات

صنعت:

سفر / سیاحت / ذرائعِ نقل و حمل

شعبہِ افعال:

ٹیلیفونی فروخت کاری

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

5 سال

اس سے پہلے درخواست دیجیۓ:

جولائی ۱۵, ۲۰۲۲

تاریخِ اِشاعت:

جون ۱۴, ۲۰۲۲

LALA Group of Companies

سفر / سیاحت / ذرائعِ نقل و حمل · 11-50 ملازمین - اسلام آباد

پیروی کریں

Lala International Travel & Tours is a group of experienced and highly trained personnel aimed to provide unmatched services in the field of Hajj, Umrah, and tourism. Our dedicated team exhibits reputed capabilities along with the prime values of candor and integrity. With Lala Group of Companies, our clients can expect transparency in all our business dealings.