To supervise, coordinate, facilitate all teams under techies

2.      To generate revenue from AMCs & in-house repairs

3.      To obtain AMCs of approx. 100% of the all machines sold by sales department

4.      Improve Installation & Commissioning time

5.      Improve cash flow, maximum recovery time is 30 days

6.      To design and implement a comprehensive reporting system of all individuals and department

7.      Performance evaluation of every individual on monthly basis in consultation with HR &on time

8.      Ensure Customer loyalty with Limton thru excellent services & customer loyalty programs

9.      Periodic training for HR development

10.  Ensure smooth and timely supply for parts & consumables thru advance forecast

11.  Tracking of field staff in the field to find their whereabouts to stop time leakage

12.  Implementation of complaint lodging system CRM at all levels and to provide suggestion in its improvement

13.  To ensure complaint response time of “next half” of the working days, at most

14.  Updating of AMC proposal considering latest market trends

15.  To design extended hours service program for management review for better resource utilization and reducing cost for outside travelling

16.  Electronic Coding of all Limton supplied equipment at customer place

17.  Improve remote support thru virtual solutions

18.  To coordinate sales department for an error free and on time installation of sold solutions

19.  Design and implementation of Customer follow-up program during warranty period to gain customer confidence thru excellent customer relation management

20.  Briefing of monthly reports to all management members focusing on performance, achievements, challenges etc

1.      Summary of Position Responsible for supervising all support & development teams of the company.

2.      Should be able to run teams of professionals in hardware and software side facilitate running of support teams and get them to achieve their technical and financial targets.

3.      Handle project commissioning and execution

4.      Should have in dept understanding of software, their structure, flow in order to support them and also analyze customer requirements for customization in existing software to prepare a SoW etc

5.      Organize and develop strategies in order to improve resource skill set thru trainings

6.      Organize and develop strategies in order to improve resource utilization

7.      Organize and develop strategies in order to improve business related to team under techie’s division

8.      Capable to handle key accounts directly for entire customer satisfaction and retention

9.      Works closely with management and sales function managers to provide pre and post sales support

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
محکمہ:
System Support Department
نوکری کا مقام:
Faisal Town, لاہور, پاکستان
جنس:
مرد
عمر:
30 - 55 سال
کم از کم تعلیم:
ماسٹرز
کیریئر کی سطح:
سربراہ شعبہ
کم از کم تجربہ:
3 سال
اس سے پہلے درخواست دیجیۓ:
ستمبر ۰۸, ۲۰۱۹
تاریخِ اِشاعت:
اگست ۰۷, ۲۰۱۹

Limton Customer Care

انفارمیشن ٹیکنالوجی · 101-200 ملازمین - لاہور

LIMTON a century old name is the pioneer in the business of Time Management, Access Control and Auto Identification LIMTON Innovative Systems partners with its clients to deliver technically superior workforce management solutions by offering time and attendance, labor tracking, and data collection solutions. Utilizing hardware, software, and business processes, LIMTON?S solutions set out to empower customers to focus more on their core business, in turn simplifying the management of their workforce and business processes. LIMTON is an SI (system integrators) company, that focus to deliver business solutions rather selling hardware, with innovative attitude, customer focused sales strategies and satisfying after sales support, LIMTON has developed a vast clientele of over 7000, all over the Pakistan LIMTON has its central office in Karachi, and branch offices in Lahore and Islamabad, LIMTON venture with most of the leading international brand to deliver the state of the Art technologies in our region, and have been successful to be the sole and authorized distributors of those brands, ensuring the best level of support and innovation to its clients.

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں
I found a job on Rozee!