1. ہوم
  2. خدمتِ خریدار ومعاونتِ صارف
  3. Call Center Executive

Call Center Executive

Loftz Media Incorporation Unverified

کراچی ، پاکستان

درخواست بھیجیں

جنوری ۱۴, ۲۰۲۱ شائع ہوئی 83 نے دیکھا

PKR. 30,000 - 60,000/Month

Call Center Responsibilities

Include:

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Following call center “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions 

Job brief

  • We are looking for a Call Center Executives that will be the liaison between our company and its current and potential customers as well as pitching our services to potential clients.
  • The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, inquiries and sales; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Making sales on different products that the company provides
  • Selling the company’s products and services
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements

  • Previous experience in a call center and sales support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Fluent in English is a must
  • High school degree or more

مہارتیں

Account Sales Strategies Customer Experience Consulting American Accent Client Deailing Digital Communication Skills عمليات خدمة العملاء Aseptic Technique Knowledge Listening to Customers

نوکری کی تفصیلات

صنعت:
انفارمیشن ٹیکنالوجی
شعبہِ افعال:
خدمتِ خریدار ومعاونتِ صارف
کل عہدے:
15 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
مستقل
نوکری کا مقام:
I.I Chundrigar Road, کراچی, پاکستان
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
1 سال - 3 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۱۵, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۱۴, ۲۰۲۱

Loftz Media Incorporation

انفارمیشن ٹیکنالوجی · 1-10 ملازمین - کراچی
پیروی کریں

Online Sales & Marketing Services

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں
I found a job on Rozee!