Position Purpose

To assist & provide technical desktop support to students, staff & faculty at the Helpdesk and campus wide. 

Main Responsibilities

  • Troubleshooting IT software and hardware problems at the Helpdesk and around the campus, individually or as a team
  • Dealing with students and lab usage policies enforcement.
  • Provide technical support to students in computing labs (24*7), work in rotating shifts.
  • Taking phone calls, logging and assigning tickets at Helpdesk and providing appropriate solution to the users after office hours and on weekends
  • Record lectures and other events; facilitate web casting/recording requests after office hours and on weekends.
  • Following up calls in progress
  • Working with other IST members as and when required

Technical Skills

  • Troubleshooting expertise of common problems of different operating systems including Windows7, 8 & 8.1
  • Proficiency with computers and industry-related software, especially MS Office 2007, 2010, 2013 and office 365 including outlook express is required
  • Knowledge of network printing

 Other Skills

  • Pleasant telephone manner
  • Good English communication skills
  • Problem Solving approach

 

نوکری کی تفصیلات

شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
محکمہ:
Information Systems and Technology
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
Bachelor’s in Computing / Computer Science / IT from an HEC recognized university. Relevant IT industry certifications (A+, MOUS, MCSE etc.)
کیریئر کی سطح:
زیرِ نگرانی / طالب علم
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
مارچ ۰٦, ۲۰۱۸
تاریخِ اِشاعت:
فروری ۱۲, ۲۰۱۸

LUMS-Lahore University of Management Sciences

تعلیم و تربیت · 1001-1500 ملازمین - لاہور

The Lahore University of Management Sciences (LUMS), established in 1985, is one of the largest universities in Pakistan. It offers undergraduate, graduate and post-graduate programmes through its five schools: Suleman Dawood School of Business, Mushtaq Ahmad Gurmani School of Humanities and Social Sciences, Syed Babar Ali School of Science and Engineering, Shaikh Ahmad Hassan School of Law and Syed Ahsan Ali and Syed Maratib Ali School of Education.

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

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