Good Communications skills are a must, product training will be provided on the job!
Job Responsibilities
• Signing up truck operators. Scheduling drivers to make freight deliveries or collect shipments and packages.
• Communicating with customers about freight details, delivery or pickup times, and special handling requests.
• Planning pre-determined routes and accommodating route changes as needed.
• Preparing dispatch documents, as well as generating freight bills and invoices.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Keeping track of transportation regulations and laws to ensure that truck drivers comply.
• Reviewing drivers’ logs, including dispatched calls and arrival times.
• Logging customer shipping schedules and complaints.
Position Requirements
• High School Diploma or GED.
• Prior experience in Transportation or Logistics would be advantageous.
• 2-3 years of experience in sales and customer service is a MUST!
Gross salary package is open to negotiation depending on relevant experience and expertise. Handsome commission structure for each new sign up as well!
Skills Required
• Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
• Experience in customer services, as well as generating bills and invoices.
• Experience with Transportation Management Software (TMS) would be a PLUS!
• Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
• Ability to monitor drivers' logs.
• Knowledge of applicable transportation regulations and laws.
• Excellent organizational, communication, and time management skills.
Mace Engineering Technologies is a subsidiary of Mace Engineering Group, Australia. With our headquarters in Melbourne, we support automobile enthusiasts across the globe, helping them to realize their dream cars. Originally focused on design and manufacture of performance upgrades of Holden V6 and Ford straight-6, now the desire of serving a larger market has become our priority.