Principal Accountabilities:

As a Sr. Training Executive, the job responsibilities include but are not limited to training of crew, crew trainers & swing/trainee managers. In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to:

Core Administrative Responsibilities:

  • Responsible for local training classes, entry test arrangements, and preparing evaluation reports.
  • To send On time crew & managers training reports every month.
  • Update & share the crew trainer ratio percentage sheet every month.
  • Update the progress of the trainee manager's MDP on weekly basis.
  • Keep the record of all conducted course scores.
  • Maintains training class files and records.
  • Coordinate and assist with the updating of Training contents from time to time.
  • Provides training-related information to internal customers.
  • Assists in planning and organizing training-related meetings and events.
  • Assists in coordinating training programs for internal customers.

Training & Development Center Management

  • Training center inventory levels are maintained.
  • Ensure training center supplies are available and in good working condition.
  • Coordinates the setup of training room including table set, equipment, etc.
  • Monitors the expenditures within the projected budget, including maintenance and repair, utilities, etc.
  • Responsible for the reservation of facilities. 

Personal Development

  • Stays up-to-date with the current and most effective employee development approaches.
  • Stays current on operational standards, procedures, and resources to maximize own performance.

Crew Development Program:

  • Ensure all training material/ Training related content is up to date & available in the restaurant.
  • Training bulletin board is available and updated with the latest information
  • E-learning Corner is functional and effectively used.
  • Training calendar & CTNA is prepared every month
  • To ensure Soc are scheduled on the daily crew schedule & conducted on daily basis.
  • Ensure crew members are scheduled and positioned to work stations on which they have been verified.
  • RTP (Recommended Training Path) is prepared for the new hire and is followed.
  • To ensure at least one soc for each employee is scheduled & conducted in a month
  • Fast track program is followed and verified by their coach.
  • Crew five-star quiz & assessment is conducted once a month.
  • On-time training % of the market is achieved 90%.
  • Emphasize new product procedures.
  • Support change and help to deploy new initiatives. 

Crew Trainer Development program:

  • To ensure stores achieve the decided crew-to-crew trainer ratio.
  • All crew trainers are trained on 04 step training method of preparing, presenting, trying out & follow up.
  • Crew trainers have the workbook available in-store.
  • To ensure all crew trainers have attended the Crew trainer development course.
  • To ensure all Training related display materials are presentable and updated.
  • Crew trainers have the proficiency to train crew members.
  • Monthly crew trainer meeting is conducted in the store.
  • Crew trainer files are in good working condition
  • To ensure all files have a record of at least one year.
  • All data has accuracy including tracking card, status sheet & CTNA.
  • Promotions are publicized in-store and crew members are ready for CTDC by completing their CDP.
  • Prepare crew trainers for the next level using the Fast Track Program.

Trainee/Swing Managers:

  • To ensure all swing/trainee managers have updated training material including PQRG & MDP.
  • Projection dates are assigned to managers and are in progress.
  • To be able to answer queries of trainee managers.
  • To act as a buddy with trainee managers for the learning program completion
  • To ensure candidates are ready for upcoming courses.
  • Bimonthly tests are conducted for trainee managers & results are shared.
  • To ensure managers get enough time for MDP & E-learning
  • All recommended activities & support material as per SMX MDP minimum sheet is completed & available in the MDP.

نوکری کی تفصیلات

صنعت:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
محکمہ:
HR Department
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
عمر:
22 - 30 سال
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
BBA/MBA with specification of HRM
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
2 سال - 4 سال (Hospitality Industry experience will be preferred)
اس سے پہلے درخواست دیجیۓ:
اگست ۱۵, ۲۰۲۲
تاریخِ اِشاعت:
جولائی ۱۴, ۲۰۲۲

McDonald's Pakistan

خدمات · 601-1000 ملازمین - ملتان

McDonald's brand formed in 1954, Is the leading global food-service retailer with more than 30,000 local restaurants serving nearly 50 million people in more than 120 countries each day. The rich history began with the founder, Ray Kroc's strong foundation he built which continues today with McDonald's vision and commitment of our talented executives to keep the shine on McDonald's arches for years to come. Aiming to be the world's best quick service restaurant experience, McDonald's started its operations in Pakistan in 1998 and is a leading fast food service retailer for its valued customers. With a strong believe in the phrase "when it's green it's growing", McDonald's Pakistan is growing with the focus to provide friendly and quick service experience to our customers. McDonald's Pakistan is a part of Lakson Group of Companies, operating with a network of restaurants in various cities with a vision leading us to reach our customers for providing friendly services in all regions of the country. We are operating, presently in 6 cities of Pakistan Karachi, Hyderabad, Lahore, Faisalabad, Rawalpindi and Islamabad In Future, very soon planning to expand in many cities in Pakistan To realize the McDonald's service vision, we believe in strengthening our team and ensure to deliver the right skills and knowledge to the right person for getting the right job done. Our strength for making our strong team players to shine under the Golden Arches lies in the People Promises, we focus to deliver 1. Resources & Recognition 2. Values & Leadership Behaviors 3. Competitive Pay & Benefits 4. Learning Development & Personal Growth 5. Resources to get the Job Done McDonald's mission is to be our customers, favorite place and way to eat with inspired people who delight each customer with unmatched quality, service, cleanliness and value every time ... we invite you to be the part of this winning team and give yourself an opportunity to grow with the family of people striving to create smiles on the faces of millions of people everyday. McDonald's Management Development Program provides with an opportunity to develop your knowledge base with hands on practical exposure to turn into a diversified business entrepreneur. And with the recent job openings McDonald's welcome you to the world of opportunities under the golden arches!!!

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
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