We at Millionaire Business Solutions are looking for an experienced telemarketing representative who has a passion and an innate talent for sales. Feel free to apply if you fulfill the following:
Main Job Tasks, Duties and Responsibilities
- Contact potential or existing customers to inform them about new products or services.
- Answer queries from customer about product or company.
- Ask questions to understand customer requirements and close sales.
- Generate new prospects and leads.
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Update existing customer information
- Process orders, forms and applications
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Produce call reports
- Proven experience as telesales representative or other sales/customer service roles.
- Proven track record of successfully meeting sales targets preferably over phone.
- Ability to learn about product/services and explaining it to customer satisfaction.
- Excellent communication and interpersonal skill.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.