یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Food Delivery Supervisor

Mozzarella 27

لاہور ، پاکستان

درخواست بھیجیں

جنوری ۲۲, ۲۰۱۹ شائع ہوئی

PKR. 20,000 - 25,000/Month

Lead a group of 8-10 delivery drivers.
Plan deliveries by reviewing productivity results and orders.
Establish and monitor delivery routes.
Identify variances and implement corrective actions.
Monitor staff and adhere to policies and procedures
Establish and maintain positive customer relationships, resolve customer issues.
Staff, train and develop delivery team members.
Monitor productivity/performance of Riders.
Lead, guide and direct drivers regarding freight movement schedules and customer delivery expectations.
Review and revise driver schedules to increase efficiencies and lower costs
Responsible for delivering on KPI's; set targets, monitor performance, provide coaching to meet or exceed expectations
Responsible for all paperwork associated with the city operation to ensure it is handled timely and accurately by all drivers.
Be ensuring to proper delivery with condiments.
Communicate directly with customers for special handling requests, issue escalations and resolution.
Process all sales transactions accurately and in a timely fashion.
Balance the needs of staff and customers simultaneously in a fast-paced environment.
Handle inquiries from customers and addressing problems and complaints in respectful timely manner.
Developed and implemented guidelines for training new service team members while providing refresher for current staff.
Coach, lead and develop your drivers to support the sales organization and improve daily productivity.
Conduct meetings and safety training with your team to ensure that preventive measures are carried out.
Demonstrate strong oral, written and interpersonal skills
Possess very strong organizational and prioritizing skills
Have a highly developed sense of urgency.
Proven results in improving business performance through your leadership.
Review and act on customer feedback
Represent Mozzarella27 in a professional and responsible manner when communicating with others both inside and outside the company
Collaborate with other departments to facilitate smooth customer transitions from pre-delivery to delivery day to post-delivery
Work cross functionally with Operations and Vehicle teams to implement all experiential and operational policies and procedures in order to satisfy the needs of customers.