We are seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Customer Service & Sales Specialist. The ideal candidate loves talking to people and proactively getting sales. You will be responsible for converting leads into sales.


Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend/speak English in the American accent. 


Office timings - 6:00 PM to 2:00 AM, two days off (Sat-Sun). Candidates with relevant experience are encouraged to apply.


Responsibilities:



  • Communicate with customers via phone calls, email, and chat

  • Provide knowledgeable answers to questions about the product, pricing, and availability

  • Contacting potential or existing customers to inform them about a product.

  • You will be responsible for generating calls to potential customers

  • Ensuring that you are on track with sales goals

  • Work with internal departments to meet customer's needs

  • Data entry in various platforms


Qualifications:



  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills

  • Ability to multi-task, organize, and prioritize work

  • The ideal candidate must be a graduate or above

  • Must have professional English competence and previous experience of customer services with the USA or any other foreign company.


Essential Requirements:



  • Minimum 1-Year call representative role experience

  • Candidates with excellent English skills will be preferred

  • Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!

  • Able to work honestly and ethically.

  • Must be able to work in a fast past and dynamic work environment.

  • Very well organized and reliable.

  • A key Team player.

  • Outstanding communicator and listener 

  • The ability to persuade, with a professional with a patient and friendly personality.


Candidates with relevant experience are encouraged to apply.

نوکری کی تفصیلات

کل عہدے:
2 آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
نومبر ۲۲, ۲۰۲۱
تاریخِ اِشاعت:
اکتوبر ۲۲, ۲۰۲۱

M&S Online

رابطہ مرکز · 11-50 ملازمین - لاہور

This is a US-based company selling different products in the United States, Using multiple platforms.

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