یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Support Agent

MTBC

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

مارچ ۲۷, ۲۰۲۰ شائع ہوئی 21 نے دیکھا

As a customer support agent at care cloud you are expected to provide first class customer support, customer service and network solutions to all our end users.
Support will be provided by communicating solutions in a user-friendly, professional manner via multiple communication channels
Provide “excellent” customer service always geared toward client satisfaction handle service/ support calls via automated cloud based call distribution system manage incoming calls,
Process and record all call transactions gather client’s information,
Determine the issue by evaluating and analyzing and create cases/tickets if applicable process requests and issues efficiently and follow up with clients in a timely manner

Skills:

Customer service experience
Superior communication skills
Excellent problem solving and conflict management skills knowledge of relevant software applications

Tools:

Phone ethics
Verbal, reading writing and listening
Multi tasking and can navigate the system provided

مہارتیں

Clinet Contact Excellent Conflict Management Skills Tracking System Monitoring

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

5 آسامیاں

نوکری کی شفٹ:

گردشی

نوکری کی قسم:

مستقل

محکمہ:

Contact Centre

نوکری کا مقام:

اسلام آباد, راولپنڈی, پاکستان

جنس:

مرد

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

اپریل ۲۸, ۲۰۲۰

تاریخِ اِشاعت:

مارچ ۲۷, ۲۰۲۰

MTBC

انفارمیشن ٹیکنالوجی · 1501-2000 ملازمین - اسلام آباد, راولپنڈی

پیروی کریں

pMTBC was established in 1999. Headquartered in New Jersey, USA, it is a dynamic and rapidly growing multinational healthcare IT Company. Deloitte Technology Fast 500 ranked MTBC in its list of fastest growing technology companies of North America. The Company has attained tremendous growth in the short span of a few years, which is testament to well-implemented, technology-based processes and which also lays the foundations for productivity. MTBC is following a formula of long-term growth by combining and utilizing labor force increase, investment activity and scientific and technological progress. MTBC offers American physicians customized solutions that reflect the very best in practice management services available in the industry today. Our services maximize the power of the Internet and technology to give medical providers better control over scheduling and billing, total access to all of their billing information, and comprehensive practice-management reports, all the while reducing the cost factor. The organization's management envisions reinvesting most of its earned profits mainly towards IT, and developing various technology-based solutions that will completely replace manual processes. MTBC operates 24/6 with a workforce of more than 1000 employees operating in three shifts in Rawalpindi & Bagh (AJK). The Company is providing a platform to young professionals to learn and practice their innovative ideas in a healthy work environment./p