Include:

 

  • Managing large amounts of outbound calls in a timely manner
  • Following telesales “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions 

Job brief

  • We are looking for a Telesales Executives that will be the liaison between our company and its current and potential customers as well as pitching our services to potential clients.
  • The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, inquiries and sales; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Manage large amounts of inbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Making sales on different products that the company provides
  • Selling the company’s products and services
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements

  • Previous experience in a call center and telesales role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Fluent in English is a must
  • High school degree or more

نوکری کی تفصیلات

کل عہدے:
10 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
تجربہ:
غیر تجربہ کار - ایک سال سے کم
اس سے پہلے درخواست دیجیۓ:
فروری ۱۷, ۲۰۲۱
تاریخِ اِشاعت:
جنوری ۱٦, ۲۰۲۱

MyWater Pvt. Ltd

اشیائے خوردونوش · 11-50 ملازمین - کراچی

pDeveloping and commercializing water technologies and services for residential and commercial markets./p

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