DETAILED RESPONSIBILITIES:

  • Manages recovery team, handles complaints or critical calls of client.
  • Manage and guide recovery team for all recovery procedure.
  • Makes sure employees comply with company policies when contacting individuals and other companies to collect over dues.
  • Identifies areas of the collection process that need improvement and implement an enhanced process that will help collectors be more effective.
  • Tracks the rate of success of the entire process and continues to make adjustments changes in process & procedures when necessary.
  • Trains new employees and holds training reviews for established employees.
  • Deal clients regarding payments, dues, balance payments & any other issues related to installments of clients.
  • Coordinates with accounts department and data entry department regarding client recovery issues or queries of online payments in banks made by clients.
  • Establishes quality control standards and maintains and enforces them over time.
  • Identify defaulter clients, negotiates payment arrangements and follows up to make sure the payments are made.
  • Monitors call reports to make sure collectors are making enough phone contacts each day.
  • Make report of default clients and send them reminder and cancellation notice and calls to hyper clients.
  • Researches and locates missing information that is needed for the staff to perform their jobs at optimum levels.
  • Any other task given by the management.

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
ماسٹرز
کیریئر کی سطح:
سربراہ شعبہ
کم از کم تجربہ:
15 سال (At Least 15 years working as Same Designation in Relevant Field)
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۲۳, ۲۰۲۲
تاریخِ اِشاعت:
ستمبر ۲۲, ۲۰۲۲

Omega Group

ریئل اسٹیٹ / جائیداد · 301-600 ملازمین - فیصل آباد, جھنگ, لاہور

Omega Villas (Pvt) Ltd. is a lush green pollution free housing society. Its located Near Faizpur Interchange Main Sharaqpur Road Lahore. Omega Villas Lahore, planned an area of 1600 Kanal, a self-contained, gated community equipped with all amenities of life. Omega Villas consists of mainly two projects i-e Omega Residencia & Omega Homes. We have developed Omega Residencia Sector "A" and Sector "B" respectively./p

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