One-Stop Solutions urgently looking for candidates interested in a career in Technical Support Engineer.
Responsibilities
• Answer inbound calls from Customers.
• Remotely troubleshoot issues on problem calls from customers
• Communicate troubles to other departments by opening tickets in the database
• Networking Certifications a plus (CCNA, CompTIA, CNE)
• English needs to be perfect
Basic salary : 45k -55k
Shifts:
• Monday-Saturday
• Timings: 8:00pm to 5:00am (night shift)
pFounded in early 2014,One Stop Solutions provides a comprehensive range of BPO, Contact Centre & E-Commerce solutions to domestic and International market. Anchored in Pakistan with a strong understanding of international market and societies, our experience, our technologies and our suite of services give us the expertise and flexibility to design and implement customized solutions that help our clients perform critical outsourcing call-centre and e-commerce tasks as effectively and efficiently as possible, increasing customer satisfaction and retention and maximizing customer returns and profitability./p