We are looking for Call Center Representative for U.S (Night shift) full time that will be the liaison between our company and its current and potential customers.Handsome Salery Package and other facilities. A perfect chance to attach with rapidly growing company as pioneers. Good Environment for Male and Females.
Responsibilities Include:
Manage inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way.