IdeasUnlimited is a US based call center looking to hire "Call center executives" (representatives) for one of its' international campaigns. The hired workers will be working from our exclusive office located at Shahra-e-Faisal (24/7 security, elevator, separate restrooms and power back-up).
This is a US-based campaign so we will only be considering applicants with "ADVANCED/EXCELLENT ENGLISH PROFICIENCY".
REQUIREMENTS:
1) English:
Must have excellent English proficiency and be able to comfortably communicate with US based customers.
This will be evaluated in our recruitment process.
2) Education:
Must have either completed A-Levels or Bachelors in any respective field. We welcome those applicants who have had exposure and education in western countries.
3) Experience:
Must have at least six months of work experience in any field. However, we prefer applicants who have had experience in sales, call-center, marketing, HR and/or business administration.
4) Work Ethics:
Must be a dedicated, punctual and hard-working individual.
You will be signing an agreement with our company along with the job offer letter.
JOB DUTIES:
- Sales: Providing sales related information and answering sales related customer questions over phone, email and chat platforms.
- Support: Answering service related questions over phone, email and chat platforms.
- Administrative work: CRM Management, Schedule management, Google Docs, Task Management
SCHEDULE: We have the below three shifts available:
Morning shift: 6 am - 2 pm
Evening Shift: 2 pm - 10 pm
Night Shift: 10 pm - 6 am
Monday to Friday
PAY:
Base Salary (Monthly in Rupees): 40k for morning shift, 45k for afternoon shift and 50k for night shift
Quarterly Bonus: A nice quarterly bonus structure is in place which can easily add 5-10k per month on top of your base. This bonus will be calculated based on Punctuality, Sales and Overall Performance of each agent.
Incremental Plan: At the end of each year, your performance will be evaluated and you may be given an increment of up to 10k in your base salary.
This is a long-term position with a US based small company for career oriented individuals. If you think you have the skills for this job and motivation to make it big in this world, please send your application.
IdeasUnlimited is a global support services provider with over 13 years of experience in providing Call Center and Remote Business support services! The company is headquartered in Sugar Land, TX (USA) with call center branches in the Philippines and teams in the US and Pakistan.