• We are looking for confident, well-spoken, and talented individuals to answer phone calls for our UK-based clients.
  • We are partners with one of the largest taxi companies in London.
  • We are ideally looking for UK return candidates. However, all applicants who demonstrate good communication skills and some knowledge about London and its geography will be considered.
  • Outkom Enterprises is unparalleled in offering financial and job stability.
  • Our office is located in the ARFA Software Technology Park with state-of-the-art infrastructure and technology.

Main Duties:

  • Handling inbound calls, customer bookings, reservations, and inquiries.
  • Managing travel and journey-related issues of our customers via a real-time dispatch and tracking system.
  • Achieve and maintain all performance, productivity, and quality targets set by the management.

Essential Requirements:

  • Strong command over Spoken-English (British Accent Preferred).
  • Excellent verbal and written communication skills.
  • Computer literate with good keyboard skills.
  • Call center and/or customer service experience.
  • Must be able to work unsociable hours/shifts.
  • Punctuality, discipline, and integrity.

Preference will be given to candidates having:

  • Taxi or similar travel booking experience.
  • Customer service experience in UK-based call centers.
  • Working knowledge of any cab dispatch system.
  • Lived in the UK for 2-3 years.

Perks:

  • Paid annual holidays.
  • Fixed basic salary.
  • Performance-based bonuses.
  • Paid training period.
  • Conducive work environment. 

نوکری کی تفصیلات

صنعت:
کل عہدے:
5 آسامیاں
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
نوکری کا مقام:
Ferozepur Road, لاہور, پاکستان
جنس:
مرد
عمر:
25 - 45 سال
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال (Experience in the relevant industry is not mandatory but preference will be given to candidates who have actually worked in the cab industry or those who have previously lived in London OR having work experience in a UK based inbound call center.)
اس سے پہلے درخواست دیجیۓ:
جنوری ۰۳, ۲۰۲۲
تاریخِ اِشاعت:
دسمبر ۰۳, ۲۰۲۱

Outkom Enterprises

بی پی او · 11-50 ملازمین - لاہور

We are a London and Lahore based company looking for new faces and new ideas. Outkom offers an innovative, fast-paced, friendly and informal working environment. Our agents are trained according to a peak code of conduct and are always adept at understanding customer needs, and most importantly, delivering on them. Outkom-Enterprises is unparalleled in offering financial and job stability. Our employees roll up their sleeves, dig into the work and never stop learning. If you're looking for a collaborative environment where you'll be challenged intellectually, consider Outkom Enterprises..

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