• Provide technical and customer support by troubleshooting and maintaining a multitude of computer and computer related software issues
  • Provide independent analysis, problem solving, and communication to users, as well as internal communication lines
  • Interact with application software and operating systems to diagnose and resolve unique, non-recurring problems
  • Provide written and verbal reports in an efficient, process-driven manner as per related Service Level Agreements, and as directed by manage

Required Skills

  • Prior experience of Microsoft Exchange, NetBackup & AD is preferred.
  • Good basic understanding of Linux.
  • Certification of MCSE & MCP required.
  • Good understanding of how an incident Ticketing system and escalations work
  • Prior technical support experience or system administration is preferred
  • Fluency in English communication skills and ability to communicate technical information to both technical and non-technical users.
  • Be proactive in developing their own customer relations
  • Have good technical knowledge of computers software & hardware.
  • Be a competent presenter.
  • Work well as part of a team.C++, PHP, SQL, HTML/XHTML, Haskell, PL/SQL, PL/I, SQLBase, MySQL, mSQL, Ajax,

Note: This is a permanent night shift job and timings will be 9:00 pm to 6:00 am

نوکری کی تفصیلات

صنعت:
شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
محکمہ:
Global Service Desk
نوکری کا مقام:
جنس:
مرد
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
BCS/MCS
کیریئر کی سطح:
نوآموز
تجربہ:
غیر تجربہ کار - 2 سال (Microsoft Exchange Server, AD, Windows Server)
اس سے پہلے درخواست دیجیۓ:
دسمبر ۲۳, ۲۰۱٦
تاریخِ اِشاعت:
نومبر ۲۳, ۲۰۱٦

Ovex Technologies Pvt Ltd

بی پی او · 301-600 ملازمین - اسلام آباد

Ovex is a full service BPO Company engaged in providing value-added IT Enabled Services to renowned clients in the areas of Customer Interaction, Transaction Processing, Data Analysis, Software Development and Research Services. Ovex is a 700 employee company with 6 facilities in Pakistan, and is a multi-national company with $350 million in annual revenue.

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
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