As a sales assistant, you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that the goods are attractively displayed. In specialist stores, for example a sports goods or computer store, you may need a level of specialist product knowledge.
He should have with strong communication skills that can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Greeting and directing customers
Providing accurate information (e.g. product features, pricing and motivations)
Answering customers’ questions about specific products/services
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Stay up-to-date with new products/services
Managing and motivating staff
Making sure that your store meets sales targets
Managing stock levels
Analyzing sales figures
Forecasting future sales
Dealing with takings