یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Agent

Pakson International Plastic Industries

لاہور ، پاکستان

درخواست بھیجیں

جون ۰۸, ۲۰۲۳ شائع ہوئی 269 نے دیکھا

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of the company and position.
Adhering to all company policies and procedures.
Call Center Representative Requirements:
High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision-making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.

مہارتیں

Fluent in English Call Handling

نوکری کی تفصیلات

صنعت:

تعمیراتی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

10 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

محکمہ:

Administration & H.R.

نوکری کا مقام:

لاہور, پاکستان

جنس:

مرد

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

ایک سال سے کم

اس سے پہلے درخواست دیجیۓ:

جولائی ۰۹, ۲۰۲۳

تاریخِ اِشاعت:

جون ۰۸, ۲۰۲۳

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

10-19%

Pakson International Plastic Industries

تعمیراتی · 1501-2000 ملازمین - لاہور

پیروی کریں

pPAKSON INTERNATIONAL PLASTIC IND. was founded in 1991, and have been working to produce high quality moulded furniture, plastic steel furniture, households & moulded flower pots, etc with the brand name �BOSS� in Pakistan. With these years of experience, BOSS has earned good business reputation. �BOSS� always insists on principles of honesty and clear-cut target as the ultimate goal, �a complete well coordinated moulded furniture, plastic steel furniture & households etc� In order to guarantee the manufacturing of the finest quality products in Pakistan. When Pakson Int'l Plastic Ind., opted to go for �BOSS� as her brand name as well this provide, a really tough but highly beneficial decision for the company and its customers. Pakson Int�l Plastic Ind.�s (BOSS) services, policies of competitive prices, strict quality control and regular delivery is the cause of its success. Pakson Int�l Plastic Ind., (BOSS) did it, thanks to the brand name �BOSS� which consistently kept capturing our nerves for designing and producing only the best. Credit goes to its valued customers who appreciated �BOSS� products and opted to buy value for their money. Dedication to our initial commitment of giving complete moulded furniture, plastic steel furniture, households & moulded flower pots, added which the overwhelming reception of the quality in the market has today brought to the level of presenting a comprehensive range of moulded furniture. While spending our wings the only factor which has been kept a constant concern and consideration is the name BOSS. We had to do every thing living upto the name. The way of attempt and creation with firm and steady management made �BOSS� is famous all over the country as well as other countries of the world. From the choice of raw materials �100% Pure Furniture Grade Resin� production system to a rigorous quality control procedure and in accord to international standard, so that �BOSS� products has achieved the quality that fu