خلاصہ

Syed Muhammad Hassan
Mobile No 92334-2794647
Email syedmhassan90gmail.com / smhassaniba.edu.pk
Address Sector 16-B, Scheme 33, Metrovil III, Adjacent to University of
Karachi, Gulzar-e-Hijri, Karachi

Objective
To be part of a reputable organization that would allow me to share my knowledge and professional experiences and more pertinently, enhance my intellectual capabilities.

Experience

1. Executive Assistant at Institute of Business Administration (IBA) from Dec 2015 onwards now

Assist department chair in daily administrative functions and with undergraduate and graduate program operations, including scheduling and faculty assignments.
Assist departmental faculty in academic matters in such areas as reviewing academic records, international student issues, and course assignments.
Coordinate all academic advising for students and prospective students in the department.
Train and provide consultation to faculty advisors advise undergraduate students with majors in department.
Write and edit department program informational materials and present informational programs to students.
Assemble data, prepare administrative reports and handle communications for Department Chair as requested.
Hire, train, supervise, and evaluate staff as assigned.
Coordinate faculty recruitment and hiring, including tenure track and other instructional faculty.
Provide initial contact for prospective students and parents and orientation for students in department majors as assigned.
Coordinate graduate assistantships and compliance with laboratory research issues.
Review and recommend changes in internal operating and academic procedures, as necessary.
Assist in resolving problems and responding to questions concerning academic department.
Coordinate departmental information and processes with various campus departments.

2. System Support Engineer at Inbox Business Technologies from Oct 2014 to Nov 2015

Manage and monitor all installed systems and infrastructure
Install, configure, test and maintain operating systems, application software and system management tools
Proactively ensure the highest levels of systems and infrastructure availability
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Participate in the design of information and operational support systems
Liaise with vendors and other IT personnel for problem resolution.


3. Business Development Executive at Harvest Top worth International from Nov 2013 to Sep 2014

A business development professional has three primary responsibilities
Identifying new sales leads.
Pitching products and/or services.
Maintaining fruitful relationships with existing customers.

When it comes to generating leads, day-to-day duties typically include
Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets.
Researching the needs of other companies and learning who makes decisions about purchasing.
Contacting potential clients via email or phone to establish rapport and set up meetings.
Planning and overseeing new marketing initiatives.
Attending conferences, meetings, and industry event.

When it comes to the challenge of actually selling, other typical duties include
Preparing PowerPoint presentations and sales displays
Contacting clients to inform them about new developments in the companys products
Developing quotes and proposals
Negotiating and renegotiating by phone, email, and in person
Developing sales goals for the team and ensuring they are met
Training personnel and helping team members develop their skills

4. Senior Sales Consultant at hHelios Pakistan from Dec 2012 to Oct 2013

Generating leads and turning them into opportunities for sales.
Contacting potential customers via telephone, email and face to face.
Working to KPIs and revenue targets as set by the sales director.
Arranging meetings with prospects in order to demonstrate products.
Negotiating prices with potential customers and closing sales.
Identifying opportunities for new business within the market.
Paying attention to competitors and their activities within the industry.
Building long term relationships with new and existing customers.
Ensuring all administration relating to sales is completed effectively.
Working closely with other departments and finding opportunities to cross sell.

Education

Masters in Human Resource Management University Of Karachi
August 2016 August 2018, C.G.P.A 3.02 out of 4
Major courses
Strategic Management, Performance Management, Recruitment and Selection, Training and Development, International H.R.M, H.R Planning, Business Communication, Job Evaluation Analysis etc.
Final Year Project
I made a YouTube channel regarding Human Resource Management in my final year project. The link is
https//www.youtube.com/channel/UCI9R4amOFc_ZD02jeNwvYCw/videos?view_assubscriber

Bachelors in Computer Science University Of Karachi
Jan 2010 -- Dec 2013, C.G.P.A 2.35 out of 4



Intermediate (Pre-Engineering) Jinnah Sindh Govt. Science College
Jan 2008 -- Dec 2009

Matriculation (Science) Cosmopolitan Grammar School
Jan 2006 Dec 2007


Certification


1. Certification in Entrepreneurship from Institute of business administration (IBA).
2. Certification in Six Sigma from Institute of business administration (IBA).
3. Certification in Microsoft Office from Sindh Educational and Technical Board.
4. Certification in M.C.I.T.P from Computer Training Testing Centre (Pvt) Ltd.
5. Certification in H.R Development Program from Institute of Business Administration (IBA).
Skills

Programming

Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.

Technical

High expertise in MS Office.
High Expertise in Adobe Photoshop.

Organizational

Team Management
Good Communication skills
Convincing Power
Can work under pressure, stress and deadlines
Negotiating customer service orientation

Other skills

Quick Learner
Self-Motivated
Problem solving
Flexibility
Technical skills

Languages

English
Urdu