Respond promptly during outages and recommend solutions for performance issues.
Maintain network security with Pfsense firewalls and define network access rights.
Managing and monitoring Issabel PBX.
Managing and monitoring Vicidial.
Management of windows server 2016.
Management and monitoring of ESXI host 6.5 on Vsphere Vcenter.
Responsible for configurations & installation of all existing & new networking devices.
Monitoring of Network devices including Cisco router, Cisco Switches, & Access Points on PRTG.
Management of OpenVPN on Hetzner Cloud.
Maintain complete documentation in case of any change in Network Infrastructure.
Administration of data backup server FileZilla on cloud.
Administration of remote desktop server.
Responsible for fixing Voice related Issue (Distortion, One-Way Audio, Incoming & outgoing calls issue)
Installation, configurations & Management of servers locally as well as on cloud.
Coordinate with ISPs in case of high latency, packet loss.
Delegate duties and tasks within the IT department.
Write and forward regular reports to the management.
Ensure that the company’s data and information are protected from unauthorized access.
Coach all team members and motivate them to produce desired results.

Planning, designing, installation and configurations of new network devices including Cisco Routers (3825, 3845), Cisco Switches (2950, 2960, 3750-G) and access points.
Installation, configuration & management of Cisco 6509-E switch.
Management of Cisco Routers, Switches, ACL, Access point, Vlans (Voice and Data), Trunk Links, Ether channels.
Network documentation if there is any change in the company’s network.
Monitoring & Administration of Information process solution’s LAN, WAN and Wireless network for voice and data traffic.
Design and configured network topologies as per requirement on GNS3 for testing purpose.
Ensure Local area network security via Port security, DHCP snooping, BPDU Guard, BPDU Filter, Root Guard & Loop Guard.
Ensure first hop redundancy via HSRP.
Ensure Wide Area Network connectivity via IP SLA & Failover.
Monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses.
Management and Monitoring of all network devices & Servers on PRTG Server.
Replacing faulty network & Servers hardware components when required.
Management and Monitoring of Issabel IP PBX.
Ensure connectivity with SIP provider via IP SLA.
Install and integrate new server hardware and applications.
Maintaining, configuring, and monitoring virus protection software and email applications for end user.
Management and monitoring of ESXI host 6.5 on Vcenter Management plane.
Management of servers included (Dell PowerEdge R720, R710, R610 etc.)
Provide efficient and timely remote support to end-users for both hardware and software related problems.
Fixing software and networking issues.
Management of Firewalls included (Pfsense, ASA)

Installation and configuration of Windows Operating System on multiple Sites.
Installation & Configurations of new software’s as per user requirement.
Installation of new Server and Desktop hardware.
Network rack and cable management.
Installation of Printers, Scanners, Workstations, Laptops locally & remote locations.
Management, Monitoring & Installation of NVR and DVR.
Setting up user accounts, permissions and passwords on Windows Platform.
Responding in a timely manner to service issues and requests.
Troubleshooting & fixing slow speed internet issues.
Fixing slow system speed related issues.
Providing technical support across the company (this may be in person or over the phone)
Testing new technology on Virtualization Platform as well as on physical Desktop servers.
Management of company IT equipment’s in inventory management software.
information security and control structures.
Ensure security of data, network access and backup systems.
Troubleshooting of windows & software’s issue.
Troubleshooting of Network related issue.
Responsible for other tasks assigned by IT Manager / Management