Job Summary:

 Adherence to the signing/passing schedule.                                                                                
Ensure Compliance of Internal, external audit, and SBP Exceptions.                                          
Rechecking of Daily vouchers for different exceptions after the initial ticking of supplementary sheets by Cash Manager             
Approval/Supervision of EDD/ODD/KYC.                                                                              
Maintenance of Administrative and Financial discipline.                                                   
Custodian of Cash Key-B (back up BM) and combination lock of ATM (Backup Cash Manager).                                       
Monitoring of Suspense, Sundry ledgers, and management of GLs in line with PR’s.
Management/Recording of Asset Inventory (F&F, stationery etc.).                                          
Service Management- Disposal of Customer complaints, ensure that Key service targets are met.
Implementation of services standard e.g. attends the phone within 3 rings and handing over checkbook in envelop et
Approval of Activation of Dormant/Unclaimed A/Cs.                                                        
Maintenance of Branch Document/Key/Test Key Registers.                                            
Monitoring of Accrual/payment of profit/ M-up and deduction of WHT.                               
Arranging Approval of Cancellation and issuance of duplicate instruments.               
Approval to pay ATM Claims and payments from deceased A/Cs.                                                                                
People Management- Coaching, training of ops staff. Foster teamwork between sales and operation.
Risk Management- Ensure efficiency and correctness to obviate the chances of fraud.      
Indirectly responsible for the effective performance of jobs pertaining to branch staff.                       
Ensure proper maintenance of the inward/outward mail process.
Ensure Branch Security arrangement e.g. smoke detector, metal detector working, fire extinguisher, security /Burglar alarm, sos connection etc…
Implementation of staff dress code.
Nonsharing of IDs by the staff members and non-authentication of the transaction by calling the transaction numbers.
Checking of HO Reconciliation statement.
Maintenance of root password.
Maintenance of Heavy Transaction report
Maintenance of up-to-date record of dispatched/re-dispatched HY-SOA.
Zakat deductions, CZ- 50 maintenance and register maintenance etc.

Approve and sign all the negotiable instruments and daily vouchers.
· Scrutinize new account opening forms and sign in adherence to internal and regulatory procedures.· Ensure strict compliance of laid down procedures SOP’S, Operation manual, AML & KYC Policy.
· Ensure proper handling and payment of home remittance transactions.
· Ensure prescribed service delivery standards in the branch.
· Help marketing units meet their business targets by providing proactive operational support.
· Reduce redundancies in process, improve turnaround time and provide quality service to customers.· Ensure timely preparation and submission of all operational reports and other statements/ returns.· Monitoring of ATM Machine, Reconciliation of ATM Cash & implement ATM related SOP & guidelines, SBP directives & etc.
· Custody of physical cheque books, maintain its periodical balancing and ensure proper delivery to customers.
· Assume responsibilities of cashier as and when required.
· Monitor income/ expense variances.
· Ensure minimum audit exceptions and acceptable rating for the branch/ business unit

Backup of Manager Operations
Supervision of overall transactions over CSO limit
NBP reconciliation
Locker opertions
Account opening

Cash receipt and payment
ATM replenishment and balancing
Funds transfer and remittances
Account opening