خلاصہ

A self-motivated, adaptable and result oriented telecome professional with 4 years of progressive experience in the domain of customer services, Relationship and sales operations.
Sales and Receivable Management, deals with high profile, company CEO's, worked in the major market of Pakistan with clear understanding of customers and employees needs and triggers. Strong leadership, Analytical, interpersonal, multitasking skills and capacity to work effectively under pressure.
To seek a challenging position in a result-oriented company where skills and education will be utilized towards continued growth and advancement in a challenging working environment.

پراجیکٹس

Websites Browser update for customer
QMS and it's audit
Improvement of billing mode postpaid or prepaid

تجربہ

کمپنی کا لوگو
QMS and it\'s auditing
Pakistan Telecommunication Company Limited (PTCL)
جنوری ۲۰۱۸ - موجودہ | Lahore, Pakistan

By organization fully trust and confidence start also working as QMS auditor for internal and external purpose. Duties and responsibilities are make sure all SOP\'s, department\'s, rules and regulation, company vision and mission fulfil ISO9001-15. Also make sure company will try no NC will be Mark at the time of internal and external audit. Monitored company partial, quarter or annual base audit. Made all documents according to company vision and missio.

کمپنی کا لوگو
Quality assurance
Pakistan Telecommunication Company Limited (PTCL)
جنوری ۲۰۱۴ - موجودہ | Lahore, Pakistan

Working as quality assurance see by monitoring either our staff fully satisfied the customers or provide information or services as per customer needs and requirements. Make sure that company vision and mission following by employees. Conduct post call survey or customer services uplifting projects. Following to all staff company rules and regulation under ISO9001-15. Makes documents under ISO. Quality department is the upper department of every organization by this company see where is it standing position in past, current or in future.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان سائنس, ‎
Computer
فی صد 60%
2014
Govt shalimar college of boys
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), ‎
Science
درجہ C
2012
Govt Baghbanpura school
میٹرک / او لیول, سائنس, ‎
Science
درجہ B
2010

پیشہ ورانہ مہارتیں

ماہر CRM Command
ماہر Database Management 
ابتدائی QMS
متوسط Quality Management
متوسط Sales Management
ماہر Telecommunication
متوسط Vander Management

زبانیں

ماہر اردو
ماہر انگریزی

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