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خلاصہ
Experienced and self-motivated Project Manager bringing forth over 4+ years of experience serving as an effective Project Manager in the Software Industry. Adept in all aspects of project management including planning, budget management, and coordinating all working parts of a project. Experienced in working directly with clients to ensure all the goals of a project are achieved and met within scope and budget.
تجربہ
Communication Specialist
Working well with other assemblers to ensure time efficiency and clear communication.
Managing telephone and email communication systems with the clients and within the company.
Handling much of the communication between clients and the Lead Developer, Designer.
Using advanced software programs, and helped to maintain strong communication among colleagues.
Technical Project Manager
Establish and implement training processes and strategies for all technical personnel.
Analyze, plan, and develop requirements and standards in reference to scheduled projects.
Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones.
Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects.
Determine and define clear deliverables, roles, and responsibilities for staff members required for specific projects or initiatives.
Research and evaluate hardware and software technology options and weigh the cost/benefit analysis when making large purchases on behalf of the company.
Recruit and train exceptional employees to fulfill posted positions within the technical department.
Update and maintain all production technologies ensuring proper maintenance and installation.
Collaborated with cross-functional teams to achieve project goals in a timely and effective manner.
Web App Developer
Build websites using WordPress. Prepare website proposals to present to clients.
Provide technical support to clients. Write coding using HTML | CSS | Javascript.
Design new features for existing websites.
Customize themes to meet clients’ requirements.
Manage a user guide to help clients understand site features.
Management of the website to increase visitor satisfaction.
Customer Service Representative
Finding new prospects, via cold calling inbound|outbound, through LinkedIn and other searching platforms.
Brought forth excellent customer service skills and a commitment to customer satisfaction.
Worked to achieve high customer satisfaction rates by providing optimal customer service.
Helped to increase customer retention by striving to create wonderful customer experiences.
