I have hands-on experience in the full software development lifecycle - from concept through delivery of next-generation applications and customizable solutions.
Throughout my career as an Engineer, I have built a solid track record of applying effective project management methodologies within technical environments. To achieve results, I leverage a balanced focus on advanced development tools and processes contributing to the design and rollout of cutting-edge software applications.
Companies I've made a positive impact at include 3S Solution, Synergy-SD, Aspose Pty Ltd, and Wateen Telecom - my prowess is not limited by industry or company type.
I am enthusiastic about partnering with a sustainable and future-facing organization requiring my level of skills and long-term dedication. As an innovative and insightful engineer with additional experience in application development, software testing/coding, and technical project coordination - I welcome our connection!
Please feel free to contact me at [email protected] with any thoughts, comments, or questions about my work - I'm always interested in making new professional acquaintances.
Supervise and complete multiple IT projects by using new technologies while working within an agile environment. Analyze business requirements to create test cases and implement test scripts for individual testing levels.
Successfully design and develop customized solutions and systems to identify and resolve technical issues via close collaboration with team members and engineers.
Direct and motivate cross-functional Russian, Chinese, and Ukraine development teams to accomplish successful software projects from design and prototyping to implementation and delivery.
Efficiently designed, supervised, and delivered CRM workflow to the senior management professional.
Built an architecture of the application with collaboration of team by developing database and revising Axis technologies.
Functioned in close collaboration with the management to understand and translate business requirements into end-to-end solutions that utilize the latest technology for maximum business performance and flexibility.
Created automation scripts in Groovy and defined software quality metrics that lend traceability to the software lifecycle in order to measure and track delivery dates, defect rates, and burn rates.
Spearheaded multiple complex technology projects and utilized Scrum/agile methods to enhance product quality and ensure positive outcomes.
Rendered keen eye for details to oversee regular additions in Cloud SDKs (.NET, Java, ROR, Python, PHP) and codebase of developer guide (.NET, Java, Reporting Services, SharePoint).
Established a task portal to track all feature requests of users and developed an agile approach to implement changes in a timely manner.
Delivered high-quality support to the global clients in identifying, analyzing, and resolving all issues in a timely manner.
Rendered assistance to the management in creating customer relationship management software for customer creation and post-sale scenarios.
Designed and devised ticket management system and auto-ticket assigner mechanism to help organizations in managing service and support cases.
Led the ticket and change record management, as well as documentation of system processes and best practices.
Achieved desired technical goals by executing request, task, shift, queue, and escalation management, SMS/email notification module, and auto load balancing.