Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
خلاصہ
I am an accomplished healthcare professional with a demonstrated track record in dynamic industries like retail sales, healthcare, and education. With a focus on patient care quality, regulatory compliance, and operational excellence, I have successfully overseen staff supervision, policy development, patient coordination, insurance and billing processes, and pharmacy relationships. My leadership extends to financial oversight, ensuring cost-effective strategies and proactive management of insurance claims and billing discrepancies. I'm highly skilled in recruiting and training staff, creating efficient schedules, and fostering a collaborative work environment that optimizes patient flow.
My expertise goes beyond administrative tasks; I'm also well-versed in clinical support, assisting medical staff, and ensuring that medical supplies are well-maintained. I take pride in my proactive approach to verifying insurance coverage, processing claims, and liaising with pharmacies for prescription orders and refills. I have a meticulous eye for detail when it comes to laboratory operations, from maintaining equipment to conducting blood tests and generating insightful reports. Additionally, I am proficient in sample collection, aseptic techniques, and overseeing precise diagnostic procedures. I'm deeply committed to recording accurate patient data, conducting interviews, and supporting comprehensive patient care.
In summary, I am a dedicated and experienced healthcare manager, eager to take on challenging roles that allow me to leverage my leadership skills and experience in optimizing urgent care operations. My ultimate goal is to ensure that patients receive the highest quality of care while maintaining strict compliance with healthcare regulations, and I achieve this through a combination of staff supervision, policy development, clinical support, and financial management.
پراجیکٹس
تجربہ
Content Editor
Achieved top-rated status on Upwork for content editing, ghostwriting, proofreading, layout design, and Amazon publishing services.
Served as the Level II Editor and performoed content editing, ghostwriting, proofreading, layout design, and Amazon publishing.
Retail Sales Associate
Cordially greeted every customer, attentively assessing their individual needs and preferences, ensuring a personalized shopping journey that left a lasting positive impression on each visitor to the store.
Urgent Care Office Manager
Managed operations in a busy urgent care facility, including staff supervision, policy development, patient coordination, insurance and billing, pharmacy liaison, staff management, financial oversight, compliance, and emergency response.
Key Result Areas:
Administrative Duties:
Supervised front desk staff and medical assistants, providing guidance and support.
Developed and implemented office policies and procedures to optimize efficiency.
Managed appointment scheduling, patient registration, and billing processes.
Maintained accurate patient records and ensured compliance with healthcare regulations.
Handled patient complaints and resolved issues promptly and professionally.
Clinical Support:
Coordinated patient flow to ensure timely and efficient care delivery.
Assisted medical staff with patient care as needed, including rooming patients and taking vitals.
Ensured medical supplies and equipment were adequately stocked and maintained.
Oversaw infection control protocols and maintained a clean and safe environment.
Insurance and Billing:
Verified insurance coverage and processed claims accurately.
Addressed insurance-related inquiries from patients and staff.
Collaborated with billing specialists to resolve billing discrepancies.
Pharmacy Coordination:
Liaised with local pharmacies to facilitate prescription orders and refills.
Ensured patients received necessary medications and provided education on medication instructions.
Staff Management:
Recruited, trained, and evaluated office staff, providing ongoing feedback and support.
Created employee schedules and managed staff rotations during busy periods.
Fostered a positive and collaborative work environment.
Financial Management:
Monitored the facility\'s financial performance, budget, and expenses.
Identified cost-saving opportunities and implemented effective financial strategies.
Compliance and Quality Assurance:
Stayed current with healthcare regulations and ensured the facility\'s compliance.
Implemented quality assurance and improvement programs to enhance patient care.
Emergency Response:
Coordinated response efforts during urgent situations, such as medical emergencies or natural disasters..
