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خلاصہ
Adaptable and flexible MSc Marketing and Management graduate with over five years of experience in different
roles like Operations, accounting, administrative, and customer service capacities. Adept at leading the preparation
and analysis of financial reports, budgets, and forecasts. Known to exercise administrative, and customer service
expertise while promoting teamwork and effective communication to develop productive relations with clients and
co-workers. Proven success in delivering high-quality service to clients to attain customer loyalty and satisfaction.
Demonstrated capacity to leverage excellent management skills to oversee cross-functional team operations, review
and verify financial transactions, and execute accurate account reconciliations. Articulate communicator with a
well-developed aptitude to foster strong relationships with colleagues, staff members, and executive management.
پراجیکٹس
تجربہ
OPERATIONAL PLANNER
Closely monitoring the operative’s working day diary and ensuring work is available.
Re-plan/organize work efficiently where sickness, holidays, training, or short notice changes have been reported.
monitor the daily schedule hour by hour and report anomalies to the manager.
To identify and resolve all issues in normal operations and manage schedule disruption.
STUDENT AMBASSADOR
Welcoming new and returning international & home students, helping students with enrollments, Bank account opening, selling event tickets andarranging university and city tours.
HEAD CASHIER
Providing a positive customer experience with fair, friendly, and courteous service. Registering sales on the system, itemizing, and totallingcustomers\' purchases. Resolving customers\' issues and answering questions. Ensured accurate diagnosis and swift resolution of all complex issuesof customers and vendors in a timely manner.
Assistant Manager
Rendered keen eye for details to assess and manage business resources, operating costs, and budgets. Steered audits to update stored products regarding expiry dates and storage temperature. Delivered robust support to the manager in designing and implementing strategies and tracking progress of weekly, monthly, quarterly, and annual objectives.
Key Accomplishments
Led a team of highly skilled sales associates and timely accomplished all assigned business objectives through strict conformance to organizational policies, rules, and regulations.
Played an integral role in organizing customer service operations and retaining stock inventory via close collaboration with the senior management.
Functioned in close collaboration with clients to analyze customer needs and create/interpret reports and store information, such as expenses, revenues, and competition.
Admin Officer
Performed administrative tasks such as providing high-volume knowledge to clients. Interacted with clients on a regular basis to address queries, undertake problems, and produce resolution plans. Assumed and maintained full accountability for streamlining and supervising admin tasks, petty cash.
Key Accomplishments
Efficiently formulated documentations, correspondence, and salaries of the staff while retaining office equipment and inventory supplies in a timely manner.
Delivered support to the manager in completing day-to-day operations and strengthening business relations with clients to ensure seamless working of administrative operations.
Ensured accurate diagnosis and swift resolution of all complex issues of customers and vendors in a timely manner.
Accountant
Successfully produced and revised all inter-company transactions and invoices as well as recommended techniques to reduce costs and improve revenues, profits, and businesses efficiency.
Skillfully examined and retained accurate and up-to-date account books, financial records, and accounting systems.
Offered recommendations to the management while presenting auditing services for businesses and individuals.
