A medical biller is in charge of calculating and collecting payments for medical procedures and services. Their work includes updating patient data, developing payments plans, and preparing invoices. They work in medical administrative offices to ensure that patients are billed quickly and accurately, follow up on amounts outstanding, and make arrangements with patients regarding overdue accounts.
Determines sequence of operations by studying tasks schedule . Performs defined tasks per documented instructions/processes. Makes appropriate changes to the documentation, as needed.
Customer service representatives help customers with complaints and questions, give customers informations about product and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations.