Energetic and optimistic customer service representative with over 4 years of professional experience assisting customers in solving complex issues. Keen to support pak Mac. in becoming a market leader through proven customer support skills. Helped reduce First Response Time by 20 percent within the first quarter of employment.
Exploring and distinguishing deals opportunity, producing the sale, target recognizable proof and Deals. Connecting with new clients and making introductions or sketching out the advantages of item. Understanding the customer prerequisites and afterward tweaking the item/benefits according to their requirements. Keeping up relationship with all potential and existing customers. Guaranteeing legitimate overhauling and after deals backing to customers. Information answering to the Owner or management and assembling market knowledge, Making quotations and follow up , close the deals.
As a Senior Sales Executive at Mega.pk, I was answerable for client assistance, setting up shows, registers, opening and shutting systems of the store, keeping up the stock room, taking requests via telephone, and dealing with postage of product sold at the store. Worked freely as a Senior Sales Executive. My obligations included client support, chipping away at sales registers, placing index orders, setting up shows and so on. It was a client confronting work, where I needed to answer client's requests about a particular item and help them choose what might be the most ideal alternative for them and so on, I assisted clients with pre and post deals related issues for a notable electronic wholesaler.