I am a highly motivated and results-oriented Administrative & Executive Support Professional having comprehensive experience in customer services, human, resource, relationship building and implementing strategies on all levels. Equipped with proven ability in supervising and training employees, handling new processes, and developing innovative solutions to increase reliability and improve productivity. Armed with well-defined HR knowledge in corporate level multi-cultural environments; specializing in strategic HR management and training, employee relations, including investigations, performance management, and policies and procedures. I have completed Masters in Computer Sciences (MCS) from NCCS (University of South Asia) Lahore.
My key skills include confidential projects & reporting, documentation & drafting, operational planning & analysis, client dealing & negotiations, positive rapport building, operational & secretarial skills, staff development programs, Microsoft office suite, office administration, calendar management, meeting & event coordination and cross-functional skills.
I was engaged with Himont Group (Pharmaceutical Pvt. Ltd.), as an Executive Assistant to CEO, where I was responsible for managing all office and administrative functions including ensuring that all data entry, recordkeeping, database management, data analysis, communications and correspondence and office support was effective and accurate. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
Provide executive level administrative support to C-Suite in projects, detailed reporting and presentations. Coordinate schedules, travels arrangements and expenses for top level executives and update all records.
• Provide executive level administrative support to C-Suite in projects, detailed reporting and presentations. Coordinate schedules, travels arrangements and expenses for top level executives and update all records.
• Cultivate relationships with multiple personnel including senior management, suppliers and internal clients, review historic processes and policies with a view to improve efficiency and accuracy for further improvements.
Personnel Coordinator & Asst. Admin
• Managed all office and administrative functions including ensuring that all data entry, recordkeeping, database management, data analysis, communications and correspondence and office support was effective and accurate.
• Developed and implemented solutions and process improvements to maximize office efficiencies and reduce costs.
• Streamlined client service processes and introduced process improvements that enhanced productivity.
• Managed all aspects of planning, tracking, analysis, Branch Operations as well as Remittances Department.
• Performed duties in operations such as tracking, analysis, Branch Operations as well as Remittances Department.
• Acquired and utilized acute skills of customer service and relationship establishment through attended certified training programs regarding Services and Product Knowledge.
• Served in Account Opening and Remittance Department, reviewed and approved account opening documentation and ensure all required documents and compliance with SOPs.