خلاصہ

I have completed my Graduation in Business Administration - BBA(Hons) specialized in Marketing from University of Education Lahore (Sep-2017) having 3.58 CGPA.Currently I'm working in a marketing research agency "Iris Communications" as a "Research Officer" for last 1 year and 5 months. Where I observe and measure customer service, product quality and the general environment of establishments to help business increase sales by assisting in improving customer service awareness.I've 3 months training tenure and 1 year job experience in FMCG company"Shakarganj Foods Group" as a "Business Development Officer" (BDO), where I involved in various business operations by leading a team and effective management and helped the organization to achieve their availability, visibility and accessibility (AVA) with increase in productivity of the product and focused on business requirements analysis for further growth.I'm proficient in computer applications, verbal and written communication skills and have ability to create and maintain a great working relationship with my team.

پراجیکٹس

FranklinCovey - Training Certificate

تجربہ

کمپنی کا لوگو
Research Officer
Iris Communications
دسمبر ۲۰۱۸ - موجودہ | Lahore, Pakistan


Role & Responsibilities:
I have excelled as a Research Officer by handling different projects for (Banks, Telecommunications, Pumps, FMCGs etc) to evaluate customer experiences and identify areas for quality improvement.
To observe and measure customer service, product quality and the general environment of their establishments.
Evaluate employees, facility maintenance, and other criteria as directed.
Submit written reports detailing observations as per given KPIs.
Help businesses increase sales by assisting in improving customer service awareness.

کمپنی کا لوگو
Business Development Officer
shakarganj Food Products pvt Ltd
جنوری ۲۰۱۸ - نومبر ۲۰۱۸ | Lahore, Pakistan


Role & Responsibilities :
Distribution Management.
Compile Sales and Booking reports.
Giving continuous accurate and relevant feedback to company Senior Manager.
Reviewing existing contracts and looking for growth opportunities.
Bringing together necessary resources to deliver on client objectives.
Ensuring that the sales database is always up to date and accurate.
Implementing sales and marketing strategies and plans.
Ensuring that proper procedures and practices are in place so that maximum efficiency is achieved.
Acting as an ambassador of the business at all times.
Identifying prospective clients and then contacting them.
Participating in product or service development and design.
Assisting in the recruitment, training and development of staff.
Developing new and old clients to grow them into a diversified customer base in a specialist niche market.

کمپنی کا لوگو
Trainee (Internship)
shakarganj Food Products pvt Ltd
جولائی ۲۰۱۷ - ستمبر ۲۰۱۷ | Lahore, Pakistan

Role & Responsibilities :
I’ve worked on the main heads of their Enterprise Resource Planning (ERP) that includes accounts payable, supply chain management and general ledger that contains following vouchers, Cash voucher, Banks Charges voucher, Banks disbursement vouchers, Payable voucher, Journal vouchers and used to made entries in ERP against these vouchers . These entries includes the following documents.
1. Traveling and daily Allowance (TA/DA)
2. Control Account
3. Bank Charges/Receipts
4. Freight Bills
5. Market Return
6. Key Account Discount

تعلیم

University of Education
بیچلرز, , BBA(Hons) - Marketing‎
Marketing (Brand Management, Consumer Behavior), Marketing Management
CGPA 3.6/4
2017
Govt. Islamia College Civil Lines
انٹرمیڈیٹ / اے لیول, , I.C.S‎
Computer Science
فی صد 70%
2013
Laural Bank Public School
میٹرک / او لیول, سائنس, Matric in Computer Science‎
Computer, Maths, Physics
فی صد 77%
2011

پیشہ ورانہ مہارتیں

متوسط Quality Assurance
ماہر Analytical Skills
متوسط Business Development Strategies
متوسط Call Headlining
متوسط Compliance
متوسط Cooordination Skills
متوسط Creative Abilities
متوسط Marketing Management
متوسط Marketing Research
متوسط MS Access
متوسط Production Quality Monitoring
متوسط Report Writing Skills
ماہر Service
متوسط Tracking System Monitoring
متوسط Written & Oral Presentation Skills

زبانیں

ابتدائی پنجابی
متوسط انگریزی
ماہر اردو