خلاصہ

I have more than 15 year professional working experience in hospitality sector in different countries including Middle East, UK & Pakistan aswell. I have performed at Managerial level.

پراجیکٹس

Pre-Opening of Resort

تجربہ

کمپنی کا لوگو
General Manager
ICONIC Hotel & Restaurant
جون ۲۰۱۹ - موجودہ | Lahore, Pakistan

Major Responsibilities: -
Ø  To manage all the operations of the Hotel & Restaurant as well
Ø  To make budgets and to plan how to achieve the plans within the available resources.
Ø  To conduct weekly meetings of all the department heads and then to present the report to the Chairman about weekly progress and activities.
Ø  To market the property on social media and to advertise by using personal links in and outside Pakistan.
Ø  To attend the conferences and to represent the company.
Ø  To deal direectly with Corporate Clients/Organizations.
 Ø  To conduct the hiring & trainings of Staff in co-ordination with HR Department.
Ø  To Review the Customer Reg. Card on daily basis and make a weekly analysis
 Ø  To liaise with Sales Team and local authorities as well.

کمپنی کا لوگو
General Manager
Pine Park Hotels and Resorts
جون ۲۰۱۷ - مارچ ۲۰۱۹ | Lahore, Pakistan

Major Responsibilities: -
Ø  To look after the whole resort (biggest resort in the valley) including 76 rooms hotel & 2 restaurants
Ø  To train the team on front-house as well as back-house by having weekly meetings with all the departments.
Ø  Event Management
Ø  Vendors Management
Ø  To take quick action on customer’s feedback/complaints
Ø  To arrange Inductions/Trainings for Managers & New Staff
Ø  Promoting the hotel using different marketing campaigns, social media tools and innovations.
Ø  To make and manage the contracts/bookings  with EXPEDIA & BOOKING.COM
Ø  To check the competitors and then make the revenue/marketing policies accordingly
Ø  To make the plans to achieve the targets (Marketing/Financial)

کمپنی کا لوگو
General Manager Madinah Hotels
Lala International
نومبر ۲۰۱۴ - مارچ ۲۰۱۸ | Madinah, Saudi Arabia

کمپنی کا لوگو
Restaurant Manager
Sukhchan club (Salt n Pepper Restaurant)
نومبر ۲۰۱۲ - اکتوبر ۲۰۱۴ | Lahore, Pakistan


تعلیم

London College of Computing and Management Sciences
ڈپلوما, ‎
Management
مکمل
2005
American International University Lahore
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Management
1999

پیشہ ورانہ مہارتیں

ماہر basic computer usage
ماہر word,excel
متوسط Account Administration
متوسط Accounts Manager
متوسط Acute Financial Management Skills
متوسط Adaptive Leadership
ماہر Administration
ماہر administration and Management
ماہر Administrative Management
ماہر Administrative Office Support
ماہر Administrative Work
ماہر Adminstration Knowledge
متوسط Advocate of Teamwork
ماہر Ambitious
متوسط Analytical
ابتدائی Area Knowldge
متوسط Bartending
متوسط Benefit Cost Analysis
ماہر Booking Events
ماہر Branch Administration
متوسط Branch Management
متوسط Branch Operations
ماہر Broader Understanding Of Business Operations
متوسط Budgeting & Forecasting
متوسط Building Business Partnership
متوسط Business Development Strategies
ماہر Business Strategy
ماہر Cafe
ماہر Cafeteria Management
ماہر Call Handling
متوسط Cinema Operations
متوسط Commercial Awareness
ماہر Communication
ماہر Communiction Skills
ماہر Conflict Management
ماہر Conservation Awareness
ماہر Convincing Power To Book Functions
ماہر Customer Acquisition
ماہر Customer Dealing
ماہر Customer Handling
ماہر Customer Satisfaction
ماہر Customer Service Management
ماہر Customer Service Skills
ماہر Customer Services
ماہر Daily Operations
ماہر Decision Making
ماہر Doodle
متوسط Drafting Policies
ماہر Educated
ماہر Energetic Leader

زبانیں

ماہر اردو
ماہر انگریزی
متوسط عربی