Providing Technical Support to 145 branches of (Multan, DG Khan and Sahiwal regions along with allied offices like (RO, CFC, RCAD, Audit, TIBB) regarding Software, Hardware, Networking and Flex Cube Core Banking Software.Implementation of IT Security Policy along with installation of recommended software on all PCs of Branches/Regions/Allied Offices.Ensure smooth and timely resolution of complaints arisen from different channels and provides guidance to branches.Provide I.T related support during shifting & opening of new branches as well as coordinate in preparation of new ATM sites regarding Networking, installation of UPS & machine.Installation of OS along with recommended licensed software on all PCs of branches.Resolution of day to day operations issues of branches.Liaison with the vendors for timely resolution of branches hardware issues.
IT SUPPORT TO 170 BRANCES AND ALLIED OFFICES
Working as an (RTO) Operational Staff in The Bank of Punjab, Mailsi BranchOpening of accounts and issuance of cheque books.Handling all work related to Telegraphic Transfer i.e. inward T.T & Outward TT.Issuance of Demand draft and payment as well.Issuance of Pay orders and payment as well.Posting of all kind of vouchers.Account opening as per SBP & Banks mandate policies, Maintenance of Account Opening Forms.To provide front-end services to Customers, providing information regarding banking products and in-door marketing.Mobile and Internet Banking. Handling ATM Operations i.e. Custodies of ATM Cards,