خلاصہ

I'm technical and management system support engineer with experience in design, management, segregation and testing complex system. My degree and title able me to proive both IT and Management skills to my orginzation by one person.

پراجیکٹس

STUDYFIEF

تجربہ

کمپنی کا لوگو
PROJECT COORDINATOR
Pakihosting
مارچ ۲۰۲۰ - موجودہ | Lahore, Pakistan


Analyze user needs and design solutions 
Management of web services
Work with other teams for untangle 

کمپنی کا لوگو
SERVICE SUPPORT ANALYST
Pakistan Telecommunication Company Limited (PTCL)
اگست ۲۰۱۹ - مارچ ۲۰۲۰ | Lahore, Pakistan


-Adjust user needs and segregated 
-Spot out errors using different frameworks, e.g CRM, ..etc
-Tools used to improve productivity, e.g BB-Support,RMS..etc

کمپنی کا لوگو
NETWORKING TECHNOLOGIES TRAINEE
The University of Engineering and Technology
اکتوبر ۲۰۱۸ - اپریل ۲۰۱۹ | Lahore, Pakistan


- Working with huawei products
- Created topologies and performed

تعلیم

Google -YPYEFWB4UAYN
سرٹیفیکیشن, ‎
Networking, Technical Support Fundamentals
مکمل
2020
University of Engineering & Technology Lahore
مختصر کورس, ‎
Communication and Networking, Networking, HCIA
مکمل
2019
University of Education Lahore. (Multan Campus)
بیچلرز, بیچلرز ان سائنس, B.Sc (Hons)‎
Information Technology, Management and Information Technology
CGPA 3.4/4
2018
University of Education
ماسٹرز, , B.Sc (Hons)‎
CGPA 3.3/4
2018
Punjab Group of Colleges
انٹرمیڈیٹ / اے لیول, , I.C.S‎
فی صد 68%
2014
Govt high School 8BR Mian Channu
نان میٹرک, Matric in Computer Science‎
مکمل
2012
University of Engineering & Technology
سرٹیفیکیشن, HCI{‎
Microsoft Office Specialist
مکمل

پیشہ ورانہ مہارتیں

متوسط Address system concerns and troubleshoot hardware
متوسط Admin Assistantce
متوسط Advise on suitable hardware & software to meet
متوسط Check existing systems and suggest improvements
متوسط Customer Acquisition Skills
ماہر Database Management 
متوسط Excellent Verbal & Written Skills in English
متوسط LMP
متوسط Network + Certified
متوسط Networking Protocol
متوسط Networking Training
ماہر Office Support
ماہر Opeartions Handling
متوسط Problem Analysis Skills
متوسط Process Operations Handling
متوسط Software Configuration and Troubleshooting
متوسط Tbricklaying
متوسط Technically sound in Computer Hardware
ماہر Tracking System Monitoring
ماہر Transaction Record Management
متوسط الالتزام بخدمة العملاء
ماہر عمليات الخدمات

زبانیں

ابتدائی جرمن
ماہر اردو
متوسط انگریزی

Hamza آپکے جاننے والے

Khurrum Abbas Haidery
Bodla Group, Multan