خلاصہ

As a seasoned banking professional with over 4 years of experience in the Banking Industry and 1 year in retail SME NPL recovery space, I have developed a deepunderstanding of credit risk management, client negotiation, and regulatory compliance. My expertise lies in conducting extensive research and analysis to identifypotential recovery opportunities, negotiating customized repayment plans with delinquent clients, and coordinating with internal teams to ensure timely resolutionof NPLs. Throughout my career, I have successfully recovered millions of PKR in outstanding debt through settlements, while also streamlining the NPL recoveryprocess through the introduction of new tools and technologies. My ability to identify trends and make data-driven recommendations for improvement has led tosignificant reductions in delinquent accounts and improved recovery rates for my clients I have also been recognized for my leadership skills, having led trainingsessions for new employees on NPL recovery best practices and improving overall team performance and efficiency. My commitment to maintaining compliancewithinternalpoliciesand externalregulationshasearnedmeareputationasatrustedandreliablebankingprofessional.

Overall, my career in retail SME NPL recovery has been characterized by a passion for achieving results and a dedication to excellence.

پراجیکٹس

Collection

تجربہ

کمپنی کا لوگو
Recovery Manger NPL Retail
Habib Bank Limited (HBL)
اپریل ۲۰۲۲ - موجودہ | Peshawar, Pakistan

Enter Description

کمپنی کا لوگو
Collection Officer
Silk Bank Limited
اگست ۲۰۱۹ - اپریل ۲۰۲۲ | Peshawar, Pakistan


Make Calls to Clientsto contact clients, primarily over the phone, in order to talk with them about their debts. This includes calling customers at home, at work, and on their cellular phones. Negotiate Payment Schedules speak to customers to negotiate payment plans and payment schedules that suit their current financial situation in Banks given dates.  Advice Customersadvise customers on their various payment options. If no payment agreement can be reached, inform customers of further actions that may be taken to collect overdue debts Field CorrespondenceVisits customers Home, work addresses on promise date for receive overdue payment

کمپنی کا لوگو
recovery officer
United Bank Limited (UBL)
فروری ۲۰۱۸ - جولائی ۲۰۱۹ | Peshawar, Pakistan

Make Calls to Clientsto contact clients, primarily over the phone, in order to talk withthem about their debts. This includes calling customers athome, at work, and on their cellular phones.  Negotiate Payment Schedulesspeak to customers to negotiate payment plans and paymentschedules that suit their current financial situation in Banksgiven dates.  Advice Customersadvise customers on their various payment options. If nopayment agreement can be reached, inform customers offurther actions that may be taken to collect overdue debts  Field CorrespondenceVisits customers Home, work addresses on promise date forreceive overdue payment

کمپنی کا لوگو
Recovery
City leasing company
اگست ۲۰۱۵ - نومبر ۲۰۱۷ | Peshawar, Pakistan

تعلیم

Peshawar University
بیچلرز, بیچلرز ان لاء, BA‎
Law, Political Science
درجہ D
2016

پیشہ ورانہ مہارتیں

متوسط Collection Strategy
ماہر Credit Collection Recovery
ماہر Customer Service Skills
ماہر Quality Control Cutting

زبانیں

متوسط پشتو
ماہر اردو
متوسط انگریزی