Managed a team of 5 in a remote environment.
• Led training sessions for new team members and provided ongoing feedback to improve their skills.
• Conducted regular meetings with team members to provide feedback, set goals and discuss any issues.
• Created work schedules for team members in order to meet customer demands and maximize efficiency.
• Conducted thorough research on various universities, including admission criteria, ranking, and fee structures.

Assisted with faculty recruitment, orientation, retention, development, and mentoring
• Served as a point of contact for all HR-related enquiries and produced and submitted reports on HR activity.
• Overseeing the completion of compensation and benefit documentation.
• Scheduling meetings, interviews and HR events and ensuring the distribution of related agendas.
• Provided email and communication services to clients with regard to their businesses.
• Contributed to performance management procedures to support and enable staff development.
• keeping up to date and informed of current HR trends and best practices
• Assisted with faculty recruitment, orientation, retention, development, and mentoring

COURSES: HUMAN RESOUCE MANAGEMENT – BUSINESS MANAGEMENT – CONTEMPORARY HOSPITALITY – CUSTOMER SERVICE – DEVELOPING MANAGER
Developed and delivered coursework resulting in 95% of students passing and getting distinctions.
• Maintained a safe and respectful learning environment in line with university policies resulting in a 98% overall satisfaction rating from students.
• Utilized multimedia tools and engaging activities to enhance learning and retention rates resulting in 100% attendance.

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To ministered individual student progress and encouraged them. Managed and educate students with development disabilities. Assessing and identifying need and changes in curriculum and recommending suggestions and ideas or improvements.