I have proven diversified experience of nine years in Telecom network where I directly contribute to the company bottom line and have diversified experience in operation and maintenance, energy management, staff management, scheduling and evaluations, vendor management, budget forecasting and management (CAPEX/OPEX), tracking, billing and reporting, business and personnel conflict resolution, new product evaluations, disaster recovery planning and testing, strategic planning, cost analysis, resource modeling and risk management. Expertise in negotiating with vendors and contractors for KPIs deliveries and make sure compliance of contract, SLAs and warranty settlement
I am seeking a challenging opportunity in a dynamic organization to utilize my technical, O&M, procurement, project management, analytical approach and leading abilities, this would be helpful towards the benefit of the organization.
Responsible for network security, power infrastructure planning along with business cases and leading nationwide energy management for technology operations
Responsible for nationwide power infrastructure investment solutions planning along with business cases
Leading nationwide energy management and highlighting improvement areas in field for better return of investment
Forecasting and managing CAPEX & OPEX utilization as per Network requirement
Allocating energy target and evaluates nationwide energy targets achievement
Design and implement sustainable energy management processes to establish high level of transparency
Analytically assess actual network energy requirement, scanning and identification of network infrastructure for new investment, evaluate associated risks and mitigation plan
Develop clear understanding of new energy relevant products and transfer the knowledge within Technology Operations team through workshops and training
Responsible for realization of group strategic initiatives on Energy Savings. Battery Banks health management and prioritizing cost-effective power sources using smart gadgets
Established strong controls on Genset Refueling Verification by introducing standardized processes and alarms oriented audit methodology.
Managing stakeholders (PSO, Total Parco, Shell, Risk Assessment, Business Planning, FOPs, IDD, PP, Sourcing, HSE, NOKIA, Shoto, GSY and external vendors)
Managing Remote Monitoring System for collecting real time power data from all BTS locations. Ensure real time visibility of power related information on a BTS site including, voltages, battery health, fuel quantity and consumption, grid availability etc. using customized Entity Management System
Managing network security for technology operations, evaluating risk and mitigation planning. Network theft incidents verification, evaluating FIRs and calculating liquidity damages as a credit note for supplier
Forecasting and managing CAPEX & OPEX utilization as per Network requirement
Preparation of business cases for network improvement
Analysis, scanning and identification of network infrastructure for new investment
Performance analysis and highlighting improvement areas in field for better ROI
Process development for all stakeholders
Internal process awareness and compliance (Business cases, portal and other related forums)
Handling and managing nationwide battery theft incidents with procurement of new asset and credit note adjustment towards network security
Managing HSSE compliance in RAN network and taking appropriate measures against highlighted non-compliance in field
PO/PR processing and tracking
Maintaining RAN power infrastructure database
Dismantled batteries testing and reutilization
Conducting meetings with PP, sourcing, BPA, IDD and FOPs as per business requisite
Managing stakeholders (Risk Assessment, Business Planning, FOPs, IDD, PP, Sourcing, HSE, NOKIA, Shoto, GSY and external vendors)
Business and personnel conflict resolution along with operational matters resolution
Refurbished banks issuance against theft sites after running all checks
Managing cross functional departments business cases with scope vetting and identification
Sites finalization for BBs after shipment arrival considering operational need
Reutilization of NON EOL banks at Site-B with FOPs and PP consent
One – One Interaction with all stakeholders
Developing good relations with stakeholders
Network overview report circulation to management
Network Maintenance presentation and data analysis NWD
Formulating day to day task as per business requirement
Responsible for Preventive maintenance of 2007 Cell sites of Central-1 Region
Responsible for all new projects execution and delivery
Responsible for maintaining the threshold of resources spares and inventory with vendor and Subcon
Financial analyses of issues that are impacting CAPEX and share the realization of benefits with management after executing and implementing the project
Responsible for audits of all 2007 Cell sites in Central-1 region
Coordination with first level maintenance teams for the implementation of different projects and provide technical support
Coordination with vendor to ensure deliveries as per the contract and conflict management between end user and vendor
Responsible for preparing standard operating procedures (SOP) and implementing it after getting the acknowledgement from all stakeholders
Providing support to power planning, IDD, FOPs, SA and TXN teams in various projects
Responsible for managing the TELENOR Network Operations
Field Operation Activities for Corrective and Preventive Maintenance of the Access Network in order to achieve and maintain the Network KPIs
Power Infrastructure management including Commercial and Backup Power
Vendor and sub-contractor management for CM, PM, Refueling and Major Overhauling
Site Security management ensuring 24x7 uninterrupted access to the sites
Vendor Invoice Verifications and approvals
Spare Inventory Management and assessing the critical spares requirement
Organizing technical trainings for the staff and contributing in the competence development activities
Handling customer complaints & calling customer for NPS 360 degree campaign
Coordination with internal and external regulatory authorities and ensuring compliance to the local regulations
Coordination with commercial division, showing the customer centric approach
Ensuring compliance to the local HSE Standards and regulations
Coordination with all internal and external stakeholders such as Network Engineering, Implementation and Design, Finance, SLM, SA and RF, etc.
Driving the OPEX Control initiatives to ensure operational efficiency in compliance to the company business directions
Coordination with other mobile operators to ensure smooth execution of the site sharing agreements on mutually shared sites
Responsible for managing the TELENOR Network Operations
Field Operation Activities for Corrective and Preventive Maintenance of the Access Network in order to achieve and maintain the Network KPIs
Power Infrastructure management including Commercial and Backup Power
Vendor and sub-contractor management for CM, PM, Refueling and Major Overhauling
Site Security management ensuring 24x7 uninterrupted access to the sites
Vendor Invoice Verifications and approvals
Spare Inventory Management and assessing the critical spares requirement
Organizing technical trainings for the staff and contributing in the competence development activities
Handling customer complaints & calling customer for NPS 360 degree campaign
Coordination with internal and external regulatory authorities and ensuring compliance to the local regulations
Coordination with commercial division, showing the customer centric approach
Ensuring compliance to the local HSE Standards and regulations
Coordination with all internal and external stakeholders such as Network Engineering, Implementation and Design, Finance, SLM, SA and RF, etc.
Driving the OPEX Control initiatives to ensure operational efficiency in compliance to the company business directions
Coordination with other mobile operators to ensure smooth execution of the site sharing agreements on mutually shared sites
Operation and Maintenance of NSN/ZTE BSC/BTS
Event/Alarm/Fault management escalation Fault diagnosis and analysis/troubleshooting
Fault Escalation SOPs (escalation to Field Ops and Line Management)
Ensuring minimum outage time and keeping follow up for rectification
Performance management
Provide support to regional BSS Operations
Generation of trouble tickets and engaging higher level vendor support
SOP formulations
Ensure planned outages are carried out in maintenance window
BSS Software Upgrade activities/follow up
Implementation of BSS activities which include Cutovers, Expansions, Upgrades etc
Coordination with PMO for new sites launch
Coordination with other teams NSS, Transmission Operation and Planning, RF Planning and Optimization