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خلاصہ
A challenging position which allows me to apply my knowledge in the field of IT or Telecommunication and in its higher performance relating to the latest information. To establish myself as a true professional, enhance my knowledge, improve my skills and pursue a dynamic career in a well-reputed organization.
تجربہ
IT Support Engineer
Ø Managing, troubleshooting, installing and configure Laptops, PC’s, Desktop, Printers, & other peripherals devices.
Ø Installation of Windows Server 2012/ 2012R2/ 2016, Operating System 7/ 8/ 10, Software including Forticlient, VPN configure, SQL Server and Kaspersky Endpoint Security antivirus.
Ø Daily Windows Servers database backup, monitoring of Severs and Information Internet Services (IIS) configuration.
Ø Access control of shared files folders on server in different department in Head Office and Sub-Offices.
Ø Create AD user account and set up new AD user accounts profiles, Outlook email and deal with password issues.
Ø Install Windows Server and Windows patches and support the roll-out of new IT Services.
Ø Provide remote support of sub-offices.
Ø Handle daily technical support, receiving routine user queries, related data network problems, Windows Server Support, diagnosing and solving hardware or software problems.
Ø Maintain, upgrade Laptop, PC’s and peripheral devices and replace parts as required and manage IT inventory log and documentation.
Ø Diagnose, detect and rectify problems related to network service providers and providing timely support.
Ø Be able to talk with staff or clients through a series of actions, either face-to-face or remotely, to help set up systems or resolve issues.
Management Trainee – IT Support Engineer
Ø Maintain, upgrade and repair a wide range of PCs and peripherals; install applications and trouble-shoot problems.
Ø Handle daily technical support activities on desktop support, data network and server Support.
Ø Install and configure Forticlient, VPN and Kaspersky Endpoint Security antivirus for Windows, Outlook account and AD User account.
Ø Setup desktop computers and peripherals and test network connections.
Ø Install and test desktop software applications and internet browsers.
Internship
Network Operations & Deployment KTR-lll
Operation and maintenance of OFAN (Optical Fiber Access Networks)
Internship
Civil Aviation Authority Jinnah International Airport, Karachi
Work as an Internee
Visited Different sectors like Radar, TRX, ECR, Navigation etc.
