I am a dynamic and performance-driven professional with experience directing sales, marketing, and business development initiatives to deliver ample revenue growth.
Track record of implementing business plans, identifying new business opportunities, and up-selling value-added services. Possess the ability to new ideas, concepts, methods and investment techniques while using excellent communication, interpersonal, time management, analytical, organizational, and leadership skills. Visionary leader with a history of developing and executing plans to achieve revenue and profit goals. Highly motivated, competitive, and passionate with the ability to build “great” relationships with a customer service focus. Enhance productivity, spearhead customer service initiatives, and promote multi-skilled competencies through inspirational team leadership.
My key skills includes Business Development | Sale & Marketing Strategy | Sales Forecasting | Business Analysis | Investment Strategies | Strategic Planning & Analysis | Marketing Research | Customer Services | Diligent Planning | Client / Investor Relations | Negotiation Skills | Relationship Building | Communication Skills | Team Management | Candela (RMS) | Microsoft Office
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Coordinate with sales department, customer account, marketing, briefing and execution handling for projects. Built and sustained relations with customers and responded to their complaints and issues. Achieved sales and profitability targets, training, sales strategies and plans while growing profits and market share, delivered solutions to deal with escalate issues.
Guided sales department, customer account, marketing, briefing and execution handling for projects. Built and sustained relations with customers and responded to their complaints and issues. Achieved sales and profitability targets, training, sales strategies and plans while growing profits and market share, delivered solutions to deal with escalate issues.
Key Accomplishments
Achieved bottom line results by analyzing market’s new trend of property and related investment opportunity and conducting competitor analysis with company marketed projects.
Improved negotiation skills by understanding teams and stakeholders and leading multi dynamic clients while working with the high performing team.
Administered the day to day operations of the customer service department, offered 24/7 support for a variety of clientele ranging from individuals to substantial business and commercial clients. Exercised hands-on approach to deliver full suite of customer service offerings as well as examined customer needs and facilitated by explaining necessary procedures.
Key Accomplishments
Provided professional and friendly customer service, greeted all customers, and resolved all inquiries and complaints in a prompt manner to ensure client satisfaction and retention.
Expertly submitted requests to the departments to prevent re-occurring issues and recommend improvements in the procedure. Acted as a resource in resolving customer issues by utilizing best practices in customer care.