· Maintaining customer ledger
· Creating customer ledger
· Achieving growth and hitting sales targets by successfully managing the sales team
· Building and promoting customer relation
· Maintaining Raw Material Stock.
· Social Media advertisement
· Taking orders from the customers
· Organized records of vehicles, schedules and completed orders.
· Operating all metro bus operations.
· Making schedule of additional buses.
· Managing daily dispatch sheet.
· Manage and verify overtime claims of drivers.
· Calculating total trips.
· Making monthly rooster of drivers and operation team.
· Maintained excellent attendance record, consistently arriving to work on time.
· Hiring new staff
· Managing waiters shifts
· Organizing daily food menu for hotel customers
· Communicate with customers to receive feedbacks and manage complain
· Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
· Maintains sales records and tracks cash receipts.
Recruiting, training new staff
Welcoming new guests
· Making daily sales report
· Delivering superior food and beverage service and maximizing customer satisfaction
· Responding efficiently and accurately to restaurant customer complaints
· Organizing and supervising shifts
· Maintaining safety and food quality standards
· Keeping track of employees’ hours