1. ہوم
  2. عوامی پروفائل

خلاصہ

Worked in call center industry for 2 years as a point person on careem project and now working as a Team Lead Manager at ycc solutions where looking after the team of 15 person's.


پراجیکٹس

Abacus consulting islamabad

تجربہ

کمپنی کا لوگو
Team Lead Manager
YC Solution\'s
جون ۲۰۲۱ - موجودہ | Rawalpindi, Pakistan

Working as a Team Lead & managing team also working as QC Manager for Team as looking after there quality assurance.

کمپنی کا لوگو
Call center & Marketing
Brandlogics & Abacus consulting
اکتوبر ۲۰۱۹ - موجودہ | Rawalpindi, Pakistan

Worked as point person team lead at Abacus consulting on cream inbound project. Looking after a set of team also newly hired agents after nesting stage. 

تعلیم

University of Kotli AJK
بیچلرز, بیچلرز ان سائنس, ‎
Management
CGPA 3.6/4
2019

پیشہ ورانہ مہارتیں

ماہر Accounts Administration
ماہر Active Listening
متوسط Boutique Knowledge
ماہر BPO Supervision Skills
ماہر British Accents
ماہر Call Center Development
ماہر Call Control
ماہر Commitment to Success
متوسط Computer Skill
متوسط Conservation Awareness
متوسط Cooordination Skills
ماہر Customer Sercies
ماہر Customer Service Experience
ماہر Employee Relations Management
ماہر Excellent Communication
متوسط Excellent Conflict Management Skills
ماہر Excellent Grammar Skills
متوسط Export Development
ماہر Fluent in English
متوسط Fluent In English and
ماہر Handling Assignments
متوسط Human Resource Planning
ماہر Human Resource Policies
ماہر Inbound Handling
ماہر IT Support Responsibilities
ماہر KPI Reports Making
ماہر Leadership Development
متوسط Legal Affairs Management
متوسط Managerial Skills
متوسط Marketing Stratergies
متوسط Marketing and Sales
ابتدائی Marketing Skills
متوسط MS Reporting Services
متوسط Negotiation
ماہر Office Support
ماہر Official Tasks Handling
ابتدائی Order Booking
ماہر Patients Calling
ماہر Payroll Services
ماہر Policies Implementing
متوسط Pursuing News Stories
متوسط QA
ماہر Record Keeping
ماہر Recruitment Advertising
ماہر Spreadsheet Navigation
ماہر Store Knowledge
ماہر Supervision Skills
ماہر Sweeping Knowledge
ماہر Team Leading
ماہر Team Learning

زبانیں

ماہر انگریزی

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