خلاصہ

I have been working in the Operations department I have been working for nine years and I have learned a lot, I am not afraid of hard work, overwork, difficulties, competition and such things. According to me, to move forward in life, you have to live with them. I have worked hard in my life, I have worked in professional offices, and I am sure I will be successful in this way.

تجربہ

کمپنی کا لوگو
Operations & Sr Sales Coordinator
Skypen ( uPVC Windows & Door Systems)
مئی ۲۰۲۳ - موجودہ | Islamabad, Pakistan

First shiftCoordinate sales team by managing schedules, filing important documents and communicating relevant information.Ensure the adequacy of sales-related equipment or material.Respond to complaints from customers and give after-sales support when requested.Store and sort financial and non-financial data in electronic form and present reports.Handle the processing of all orders with accuracy and timelinessInform clients of unforeseen delays or problems.Monitor the teams progress, identify shortcomings and propose improvements.Assist in the preparation and organizing of promotional material or events.Make quotations,invoices,proforma invoices.Reporting to the Manager and sales executive about company processes and procedures.Developing company policies and ensuring compliance.Improving business functionality to align with core business objectives.Planning and managing projects and contributing to product innovation.Tracking operational costs toward maintaining profit-margins.Promoting efficiency by implementing improved operational procedures.Analyzing and maintaining operational data, and monitoring product inventories.Monitoring adherence to policies and processes throughout the company.Ensuring positive client, supplier, and vendor relationships.Good computer skills and (MS Office)Proficiency in EnglishWell-organized and responsible with an aptitude in problem-solvingExcellent verbal and written communication skills.A team player with high level of dedication.

کمپنی کا لوگو
Operations Officer
ESC
ستمبر ۲۰۲۱ - مئی ۲۰۲۳ | Rawalpindi, Pakistan

First shiftDaily Making invoices and update our products data and working with the present mind.Monitor product inventory Maintain positive client and vendor relationships Check staff on duty Daily reports to sent manager.Meet with clients and solves problem.Knowledge about our products.Solves problems our operations staff.Communicate with management teams to confirm execution of companyprocessesTrain staff in policies and procedures and supervise their daily workSet goals for staff and monitor their progress Contribute to innovation of new products.General Administration, filing/record keeping, maintaining office decorum.Manage and maintain commercial and/or other client documentation.Prepare and manage documentation and processes related to tenders/bids,payments follow-up, advances etc.Proactively communicate Internally and Externally over email and messaging platforms.Handle and Maintain records in ERP Work as a bridge between sales, technical support, service coordination,logistics and finance.Occasionally participate in and handle tasks related to Operational Activities, events and meetupsAny related tasksHardworking, passionate and dutiful.Proficient with MS word, MS Excel and Email etc.Ability to multitask and passion for precision .Problem Solving.Knowledge about Pakistan taxation

کمپنی کا لوگو
Operations (CSE)
Gerry\\\\\\\'s Visa International Dropbox
اگست ۲۰۱۹ - اگست ۲۰۲۱ | Islamabad, Pakistan

First ShiftOperations department. Applicant delivery visa.Applicant complaints.applicant visachecking status.resolved cases.Applicant query and guideline. Calls to applicant. Productservice information Gerry & countries visa.Data entry list.outlooks.Proof visa application& visa.Arrangement visa application & applicant documents.work different visa sites.Msword.excel.dexing visa embassy sites.collected Visa\'s from embassy.visa application formfilling.Pack visa\'s box to delivery embassy.daily count visa\'s applications & visa report\'s

کمپنی کا لوگو
CSE (DFS)
Mobilink GSM (PMCL) JAZZ CASH
جون ۲۰۱۷ - جولائی ۲۰۱۹ | Islamabad, Pakistan

Second ShiftCustomer support executive. Inbound.cutomer complaints.cutomer query.product service information.Customer cases resolution. Smart handly.system handly. customer satisfaction. Call to customer if urgent cases only. Move to foodpanda campaign.

کمپنی کا لوگو
Computer Operator & Data Entry Executive
VASC ( Value Added Services Corporation )
جنوری ۲۰۱۵ - مئی ۲۰۱۷ | Rawalpindi, Pakistan

Night shift Page making.page setting & layout .Urdu typing.English typing.Picture setting.Data entry.layout.ms word.excel.proof reading newspaper.making news.picture treatment.clouring.reporting

تعلیم

Allama Iqbal Open University (AIOU)
بیچلرز, بیچلرز ان آرٹس, Mass communication‎
Media, English, Information Technology
فی صد 62%
2021
international Gerry's Visa Office
سرٹیفیکیشن, INTEGRITY & ANTI-CORRUPTION‎
INTEGRITY & ANTI-CORRUPTION
مکمل
2020
Allama Iqbal Open University (AIOU)
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان جنرل سائنس, HSSC‎
English, Pakistan Studies, Human rights
درجہ C+
2018
Allama Iqbal Open University (AIOU)
میٹرک / او لیول, آرٹس, SSC‎
English, Mathematics, Pakistan Studied
درجہ B
2015

پیشہ ورانہ مہارتیں

ماہر Customer Service
ماہر Admin Analysis
ماہر Administration
ابتدائی Administrative Skills
متوسط Adobe Foxit
ماہر Adobe Photoshop 
ماہر Appointment Scheduling
ماہر Calendar Management
ماہر Clerical Skills
ماہر Client Dealing
ماہر Client Relationship
ماہر Client Services
ماہر Communication and Collaborative Skills
ابتدائی Communication Skills
ماہر Computer Knowledge
ماہر Computer Profcient
ماہر Computer System Handling
ماہر Coordination Abilities
ماہر Coordination Skills
متوسط Corel Draw
ماہر CRM Command
متوسط Customer Care Knowledge
ماہر Customer Contact Skills
ماہر Customer Relationship
ماہر Customer Satisfaction Management
ماہر Customer Service Skills
ماہر Customer Services
متوسط Data Analysis
ماہر Data Entry
ماہر Data Management
ماہر Data Processing
ابتدائی Delivery Challan
متوسط Dispatch Skills
ماہر Drafting Skills
ماہر Email Writing
متوسط English composing
متوسط English Page Making
متوسط ERP
متوسط Event Marketing Strategies
ماہر Executive Administrative Assistance
متوسط Fluent in English
ماہر Front Office Management
ماہر Front Office Support
ماہر General Administrative
ماہر Global Customer Services
ماہر Google Spreadsheets Knowledge
ماہر Google Spreadsheets Knowledge
ماہر Hotel Rooms Management
ماہر House Management
متوسط Inpage Command

زبانیں

متوسط پنجابی
ماہر اردو
متوسط انگریزی

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