خلاصہ

A highly motivated e-commerce professional having 9+ years of work experience in online sales and business development.succesful track record of expanding the business through various channels.

تجربہ

کمپنی کا لوگو
E-commerce Manager
Utopia Industries Pvt. Ltd.
اپریل ۲۰۲۲ - اگست ۲۰۲۳ | Karachi, Pakistan

Associate Manager Product Research & Development.
My key responsibilities is products launches in Amazon included developing and implementing strategies to enhance the company\'s online presence and increase sales in USA Canada and Europe marketplace.Additionally, I coordinated with suppliers to ensure timely delivery of products. I implemented effective order management systems to streamline fulfillment processes and ensure customer satisfaction.Furthermore, I actively monitored industry trends and competitor activities to identify opportunities and potential threats. I utilized this knowledge to develop innovative strategies to stay ahead in the market and meet customer demands effectively.Overall, my role as an E-commerce Manager involved a combination of strategizing, research, analyzing, and implementing initiatives to drive online sales and enhance the company\'s digital presence.
• Extract relevant market Data of the product through different tools (Helium10, Jungle Scout, Keepa) for further Analysis
• Focused on identifying and analyzing potential new launches strategically aligned with company goals.
• Strategize and devise launch strategies to Seasonal products, specific Niches to expand into unexplored domains and categories
• Develop launching and marketing strategy for each quarter to rank the product.
• Find profitable Niches and its relevant design as per the Market demand.

کمپنی کا لوگو
Ecommerce Manager
Pakitex Boards (Pvt.) Ltd
مارچ ۲۰۲۱ - اپریل ۲۰۲۲ | Karachi, Pakistan

Ecommerce Specialist at Pakitex Boards Pvt Ltd.
• Responsible for planning & selling the company products to all major E-commerce Platforms. (Daraz, Alibaba, Amazon, Ebay )
• Managing Alibaba Gold Supplier Account. Management of Amazon account of US Marketplace.
• Monitoring listings for suppressed items, and pricing fluctuations to ensure we win the “Buy Box”. Conduct market research for new products to be sold on E-commerce Marketplace.
• Order Dispatching
• Creating and Issuing Return merchandise authority (RMA) to customers for authorizing to requests e.g. Returns, replacement approval.
• Oversee that global standards are followed while dealing with customers.
• Handling Customer Complains

کمپنی کا لوگو
Ecommerce Manager
INQ Star PVT LTD
جنوری ۲۰۱۹ - اپریل ۲۰۲۱ | Karachi, Pakistan

INQSTAR PVT LTD 
Work as a Ecommerce Manager in Ebay Amazon Etsy Bonanza Platforms
 Resolving queries of U.S based customers through inbound calls and other online platforms like eBay, Amazon and Newegg etc.
 Approving returns/refunds/replacement request from customers with respect to company updated policies.
 Handling PayPal for payments and refunds.
 Creating and Issuing Return merchandise authority (RMA) to customers for authorizing to requests e.g. Returns, replacement approval.
 Maintain daily Sales sheet on Excel
 Maintaining the inventory and locations

کمپنی کا لوگو
Ecommerce Executive
SPCTEK PRIVATE LIMITED
جون ۲۰۱۳ - مئی ۲۰۱۸ | Karachi, Pakistan

SPCTEK PRIVATE LIMITED . Worked as a E-Commerce Executive in Amazon Platform. Responsible for planning & selling the company products to all major E-commerce Platforms. Provide solutions to optimize system & improve process. Monitor daily sales, inventory & generate reports. Develop & execute ecommerce sales strategy, forecast sales volumes & manage sales processes for each account to achieve sales goals. Manage & confirm orders on all major market places. Review competitors and keep track of new products & their pricing. Research for content, marketing avenues & new business opportunities. Determination of product prices through market research & analysis for existing inventory & new product launches. Inventory look-ups for identifying the latest products for posting on all the major market places. Overseeing of various parameters for ensuring online store rating. Leading & coordinating ecommerce related tasks & assign activities to the team members Coordinate & collaborate within & outside the department for smooth workflow.

کمپنی کا لوگو
Dailer Testing Agent
TRG PVT LTD . THE RESOURCE GROUP
جون ۲۰۰۹ - فروری ۲۰۱۰ | Karachi, Pakistan

کمپنی کا لوگو
Base Attendant Officer
HERTZ OPTIMUS PRIVATE LTD
اگست ۲۰۰٦ - مئی ۲۰۰۸ | Karachi, Pakistan

تعلیم

KARACHI UNIVIERSITY
بیچلرز, بیچلرز ان کامرس, ‎
Bachelor Of Commerce
2011
Pakistan Shipowners Govt College.
انٹرمیڈیٹ / اے لیول, , ‎
Commerce
2007
Lady Bird Grammar School.
میٹرک / او لیول, , ‎
Computer Science
2004

پیشہ ورانہ مہارتیں

ماہر AMAZON PPC
ماہر 3D Website Design
ماہر Accounts Administration
ماہر Adobe Photoshop 
متوسط Agile Project Management
ماہر Alibaba Knowledge
ماہر Amazon
ماہر Amazon Account Managament
ماہر Amazon Account Management
متوسط Amazon Operations Management
ماہر Architectural Interior Designing
ماہر Aseptic Technique Knowledge
ماہر B2B Business Development
ماہر Business Development Process
ماہر Business Development Strategies
ماہر Career Advisory
ابتدائی CEM Deployment
ابتدائی Civil Drafting
متوسط Civil Supervistion
ابتدائی Client Acquisition Skills
ماہر Client Dealing
ماہر Client Relationship
متوسط Cold Calling
ماہر Communication Skills
ابتدائی Construction Management
ماہر Content Marketing
ماہر Cooordination Skills
ماہر Coordination of Projects
ابتدائی Coordination Skills
ماہر Corporate Sales Management
ماہر Cross Functional Collaboration
ماہر Daraz
ماہر Dealer Management
ماہر Decision Making
ابتدائی Digital Communication Skills
متوسط Digital Marketing Analysis
ماہر Digital Marketing Management
ماہر Dispatch Skills
ماہر eBay Account Handling
ماہر eBay Sales
ماہر eCommerce
ماہر eCommerce Knowledge
ماہر eCommerce SEO
ماہر eCommerce Optimization
ماہر End to End Project Management
ماہر End To End Sales
متوسط Environment Health Safety Management
ماہر Etsy Command
ماہر Event Marketing Strategies
ماہر Export Management

زبانیں

ماہر انگریزی